• If there are gaps in the pattern, clean the print head.
Note: A complete nozzle cleaning is only required if there are more than 3 nozzles missing and
the gaps are adjacent to each other. Otherwise, cleaning is not required.
9. Clean the platen using a cloth dampened with window cleaner or water.
Parent topic: Print Head Maintenance
Related tasks
Adjusting the Height of the Platen
Cleaning the Print Head
If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean
the print head only if print quality declines or image colors are incorrect. Ink is consumed for all colors or
selective color channels, depending on the cleaning method selected.
You can select from three levels of head cleaning:
• Use light or medium level for normal cleaning.
• If you cannot clear the clogged nozzles after cleaning with the light or medium level several times,
check the condition of the suction cap and, if necessary, clean it before using the heavy cleaning level.
Note: After the initial ink charging, the printer cleans the print head in the same way as for initial ink
charging several times, regardless of the selected level. After you turn on the printer, it also performs an
automatic Power On Cleaning to clean the print head. (Automatic cleaning can be disabled from the
printer's control panel.)
1. Press the maintenance button on the control panel.
The Maintenance menu appears.
2. Press the up or down arrow button to highlight Cleaning, and press the right arrow button.
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