70 6 Troubleshooting
Postcards are not printed
clearly.
The type of postcards loaded cannot be used in this printer. Load the correct type of
postcard.
Refer to
• “5.1 About Paper” (P. 52)
The postcards are not loaded correctly in the bypass tray. Load the postcards correctly
in the bypass tray.
Refer to
• “5.2 Loading Paper” (P. 55)
Envelopes are not printed
clearly.
The type of envelope loaded cannot be used in this printer. Load the correct type of
envelope.
Refer to
• “5.2 Loading Paper” (P. 55)
The envelopes are not loaded correctly in the bypass tray. Load the envelopes correctly
in the bypass tray.
Refer to
• “Loading Envelopes” (P. 43)
The top and side margins are
incorrect.
Paper size is not set correctly on the printer or your software program. Set the paper
size correctly.
Garbled characters are printed. Is the printer connected via the printer-switching function? Connect the printer without
using the printer-switching function or change the connection to the LAN connect
interface.
Print positioning does not
match that of the previously
used printer.
The paper used is not suitable. Load the correct type of paper.
Refer to
• “5.1 About Paper” (P. 52)
Symptom Reason/Action
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