Chapter 3 Image Quality Troubleshooting
3.2 Image Quality Troubleshooting
3-32
IQ-15 Auger mark
Possible causative parts
- TONER CARTRIDGE (PL8.1.2)
- Drum Cartridge [XERO ASSY] (PL8.1.1)
- CONNECTOR ASSY XERO (PL5.1.10)
Step Check and Action Yes No
1
The toner cartridges may be low or need to be replaced. Con-
firm the amount of toner left in each toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridges as necessary.
Is the image printed correctly?
End of work. Go to step 2.
2
Checking the TONER CARTRIDGE.
Is the toner cartridges installed to the printer the FUJI XEROX
toner?
Go to step 4. Go to step 3.
3
Set the Non-FUJI XEROX toner option to [off].
(Refer to [Non-Genuine] in [Maintenance] of [Admin Menu].)
Is the image printed correctly?
End of work. Go to step 4.
4
Execute the Clean Developer.
(Refer to [Clean Developer] in [Maintenance] of [Admin
Menu].)
Is the image printed correctly?
End of work. Go to step 5.
5
Checking the Drum Cartridge for connection.
Remove the Drum Cartridge.
Are the Spring BCR and Spring DB on HVPS dirty or
deformed?
Clean up the
Spring BCR and
Spring DB or
Replace the
HVPS (REP
18.3), then go to
step 6.
Go to step 6.
6
Checking after resetting the Drum Cartridge.
Reseat the Drum Cartridge.
Is the image printed correctly?
End of work. Go to step 7.
7
Check the installation of the Drum Cartridge.
Is the Drum Cartridge installed properly, with no foreign sub-
stances at the contact point between the ATC Sensor in the
Drum Cartridge and the CONNECTOR ASSY XERO?
Go to Step 8.
Reinstall the
Drum Cartridge,
then go to step 8.
8
Check the ATC Sensor part of the Drum Cartridge.
Is the connection terminal of the ATC Sensor part in the Drum
Cartridge damaged?
Replace the
Drum Cartridge,
then go to step 9.
Go to Step 9.
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