Chapter 1 Service Call Procedure
1.1 Before Starting the Servicing
1-5
1.1.3 Other Things to Note
Pay attention to the following when performing maintenance service to avoid wrong or redundant servicing:
1 Reference Materials
Before performing maintenance servicing, read all relevant technical materials such as SB, FTI, or FTO
for a systematic approach.
2 Disassembling
Make sure to check the assembled condition before removing parts.
3 Installation/Adjustment
After the installation or adjustment is complete, check that no parts or tools are left inside or on the
assemblies before using the machine.
4 Handling of Parts/Consumables Replaced
Make sure that the customer understands that all the replaced parts and consumables are to be
returned to us, and then collect them to back to the Service Center together with the packaging materi-
als.
For the separation and processing methods for the collected items, refer to the Common Technical
Information No. 2-027 for all machines.
If you have replaced the following consumables, affix the "U" sticker for the recyclable parts to be han-
dled appropriately.
z Drum/Toner Cartridge
For recyclable parts, fill the necessary items in the "U-TAG" and perform collection.
5 General Precautions
z Take care not to disturb the customer's daily work.
z Place the drip cloth or paper on the customer's floor during work in the machine because color ton-
ers may dirty the floor and are difficult to clean.
z Throw any trash generated during the maintenance service into the trash bag and bring them to the
servicing office.
z Record the service details and the consumables and parts replaced at visit in the Machine Service
Log.
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