See the HP Data Protector troubleshooting guide for instructions on troubleshooting
devices.
• Try to restart the Microsoft Exchange Server and start the backup again.
• Check that the Exchange_home\bin directory is added to the Windows Path
environment variable. For details, see “Configuring the integration” on page 287.
• If you cannot mount the storage after a successful restore, check that LOGS storage
on the same storage group is also restored.
• Define a directory for temporary log files in the Restore context. Check if the
specified directory exists. If it does not, create it or specify another existing
directory.
• To restore to another system, make sure Exchange Server is installed on that
system and has the same organization and site names as the restored server.
Problems
Problem
Exchange integration is unable to initiate clsEx2000 class
The following error is reported in the debug.log file:
Unable to initiate clsEx2000 class. Error: -2147221164
Action
Register omniex2000.dll by running the following command from
Data_Protector_home\bin: regsvr32 omniex2000.dll
Problem
Omnicreatedl cannot create a backup specification for the log file backup
The following error is reported:
Cannot create log datalist for name.
Action
Check if circular logging is disabled on the Exchange Server for the storage group.
If not, disable it.
Zero downtime backup integration guide 325
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