Contact Huawei
Huawei provides comprehensive technical support and services. To obtain assistance, contact
Huawei technical support as follows:
l Contact Huawei customer service center.
Enterprise customers in China:
– Call 400-822-9999
– Send emails to support_e@huawei.com.
Enterprise customers outside China: visit Global Service Hotline.
Telecom carriers in China:
– Call 400-830-2118
– Send emails to support@huawei.com.
Telecom carriers outside China: visit Global TAC Information.
l Contact the technical support personnel of your local Huawei office.
A.2 Product Information
Table A-1 provides common information about Huawei servers.
Table A-1 Product information
Item
Description How to Obtain
Server product
documentation
Server user guide, which
provides information about
the structure, specifications,
and installation of the
server.
Visit Intelligent Servers,
select a product model, and
view the Documentation
tab page.
Intelligent Computing
Compatibility Checker
A tool used to query the
OSs, parts, and peripherals
compatible with a server.
Intelligent Computing
Compatibility Checker
Maintenance Information
Inquiry System
A system used to query the
service information about
servers.
Visit Maintenance
Information Inquiry.
Huawei Server Power
Calculator
A tool used to calculate
server power consumption
based on the server
configuration.
Huawei Server Power
Calculator
A.3 Product Configuration Resources
Table A-2 describes the common product configuration resources of Huawei servers.
FusionServer Pro CH121 V5 Compute Node
User Guide
A More Information
Issue 06 (2019-08-10) Copyright © Huawei Technologies Co., Ltd. 168
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