5486Ops_Terms.fm Draft Document for Review October 18, 2004
606 IBM Eserver i5 and iSeries System Handbook
Customers who perform both a software group upgrade and a release upgrade at
the same time must also perform the software group upgrade for the current
product version and release, and then upgrade the release to the desired level.
The necessary keys are sent automatically with this method.
Customers who perform a software group upgrade following a software release
upgrade must contact the software key center to request necessary back level
keys at the higher software group level. Ensure that the software key center is
informed that it is an LPAR system. Customers with an LPAR system are entitled
to keys for the latest version and release they own and for any earlier version and
release.
When calling the software key center, the customer should have their:
IBM customer number
Specific product and feature information for requested software keys
If available, incomplete Software Key Sheet shipped with their software order
The POE document (or IBM invoice for the software product)
Hardware serial number for the system about which they are calling
Temporary software keys (40-day usage) are provided if a permanent software
key cannot be provided due to entitlement or other problems requiring an IBM
Business Partner or IBM Representative support to correct.
French 8028 8128
German 8029 8129
Spanish 8031 8131
Italian 8032 8132
Swedish 8037 8137
English U/C DBCS 8038 8138
German 8039 8139
Japanese 8062 8162
English U/L DBCS 8084 8184
Korean 8086 8186
Traditional Chinese 8087 8187
Language V5R2 V5R3
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