10 Fault elimination
Maschinenfabrik Reinhausen GmbH 2020 3536385142/08 EN ETOS
®
ED
10.7.2 Human-machine interface
Characteristics/details Cause Remedy
No display/screen is loaded Power supply interrupted. Check the voltage supply.
Error when loading the current
screen in the browser.
Press [F5] key to update the screen.
Fuse faulty. Contact Maschinenfabrik Reinhausen.
Connection cannot be established
with visualization
Connection cable defective. Check connection cable.
IP addresses of visualization and
SCADA are in the same subnet.
Check the setting of the IP addresses of the de-
vice and correct where necessary.
PC not in same subnet as visual-
ization.
Check the setting of the IP addresses of the de-
vice and PC and correct where necessary.
Browser displays an SSL warning
when establishing a connection to
the visualization.
The browser does not accept an
SSL connection with a signed
certificate that is non-public (this
is the default status of the de-
vice).
Import signed SSL certificate or adjust browser
settings.
The device SSL certificate has
expired.
Import SSL certificate.
The device date/time is set incor-
rectly.
Set the date and time.
When using time synchronization via SNTP:
check SNTP server.
IP address of interface ETH2.2
has changed.
Import SSL certificate with new IP address ("Al-
ternative applicant name").
Table130: Human-machine interface
10.7.3 Torque monitoring
Characteristics/details Cause Remedy
Limit value M1 to M6 > exceeded
▪ Event No. 1819, 1821, 1823,
1825, 1827 or 1829
Error in the motor-drive unit power
supply
Check whether a voltage interruption or voltage
drop occurred across one or more phases of
the power supply during the tap-change opera-
tion.
If yes, you can acknowledge this event. If this
event does not reoccur, you can continue to
operate the on-load tap-changer.
Drive shafts sluggish Check the ease of operation of the drive shafts
and gears.
Other cause or if the event reoc-
curs
Export the service data and contact Maschi-
nenfabrik Reinhausen GmbH.