Tait TB9100 User Manual

TB9100/P25 CG/P25 TAG Installation and Operation Manual Troubleshooting 91
© Tait Limited March 2014
6 Troubleshooting
Check that all front and rear connectors and cables are in place, and that
power switches are on. If problems persist, contact your nearest regional Tait
office.
Symptom Possible Cause Action
Alarm LED red and steady
(not flashing)
The base station is in
Standby mode
Use CSS to put
base station in Run mode
All reciter LEDs on Digital board not
communicating with
Network board
Replace reciter module and send faulty module for
servicing
Desired feature is not
operating
Feature license missing
a) Check that you have the necessary feature
licenses (see the CSS Help or manual).
b) Check the system log for messages indicating a
missing feature license
Feature license present but
feature is not enabled
Use the CSS to enable the feature.
Front panel speaker
transmits unintelligible
sounds
An encrypted P25 call is
being monitored/received
Turn speaker off or take no action: only other radios
with encryption decoder can decrypt encrypted
calls
Front panel speaker is silent
although calls are being
transmitted
An encrypted P25 call is
being monitored/received
If the console gateway has an encryption license,
the speaker remains silent when encrypted calls are
transmitted
Clear warning on transmit This means that the base
station/console gateway
transmitted a clear and not
encrypted call
You have a non-encryption system and the clear
warning hasn't been turned off in the configuration
You are transmitting clear when you should be
transmitting encryption. This could be because:
a) your calling profile specifies an encryption key
but you don't have a basic encryption license
b) your calling profile specifies an encryption key.
That key is filled with AES key information but
you don't have an AES encryption license.
Mismatch warning on
transmit
The base station doesn't
transmit/ the console
gateway doesn't pass
signal on to the network
The calling profile specifies an encryption key, but
that key is not loaded
Mismatch warning on
receive
The base station doesn't
receive/ the console
gateway doesn't pass
signal on to the network
Use the CSS to monitor calls and check that there is
no mismatch between the received call and the
current calling profile
Tx stuck on Tx and Rx frequencies are
the same
Reconfigure Tx and Rx with different frequencies

Tait TB9100 Specifications

General

Brand	Tait
Model	TB9100
Category	Accessories
Language	English