Canon imagePROGRAF iPF770 User Manual

Paper rubs against the Printhead
Paper rubs against the Printhead
Cause Corrective Action
The type of paper specified in the
printer driver does not match the type
loaded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") ➔ P.322
(See "Loading Sheets in the Printer.") ➔ P.340
Make sure the same type of paper is specified in the printer driver as you have loaded in the
printer.
1. Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.
Paper has been loaded incorrectly,
causing it to wrinkle.
Reload the paper.
(See "Loading Rolls in the Printer.") ➔ P.322
(See "Loading Sheets in the Printer.") ➔ P.340
The Printhead is set too low in the
Control Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.485
You are printing on heavyweight pa-
per or paper that curls or wrinkles
easily after absorbing ink.
For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to
Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,
set the Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔ P.493
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.485
For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong
or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the
Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔ P.493
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.485
When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of
Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a
higher Head Height setting.
(See "Adjusting the Vacuum Strength.") ➔ P.493
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.485
When you have loaded paper, the
paper you have loaded does not
match the type selected on the Con-
trol Panel.
Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.") ➔ P.322
(See "Loading Sheets in the Printer.") ➔ P.340
The edges of the paper are dirty
The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after bor-
derless printing or printing on small pa-
per.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") ➔ P.514
The type of paper as specified on the
printer does not match the type speci-
fied in the printer driver.
Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.") ➔P.325
Make sure the same paper type is specified in the printer driver as on the printer.
1.
Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been
printed on previously.
(See "Loading Rolls in the Printer.") ➔ P.322
(See "Loading Sheets in the Printer.") ➔ P.340
A cut line is printed because CutDus-
tReduct. is On in the Control Panel
menu to reduce cutting dust.
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.") ➔P.416
The Printhead is set too low in the Con-
trol Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.485
iPF770 Paper rubs against the Printhead
User's Guide
Troubleshooting Problems with the printing quality
539

Canon imagePROGRAF iPF770 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Matte black, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Number of print cartridges	5
Page description languages	GARO, HP-GL/2, HP-RTL
Certification	CE, TUV, Gost-R, WEEE, ErP, EAC, RoHS, WEEE
Product color	Black, Grey
Sound pressure level (printing)	46 dB
USB connector	USB Type-A
USB 2.0 ports quantity	1
Ethernet interface type	Gigabit Ethernet
Media thickness	0.07 - 1.5 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll length	18 m
Media width (sheets)	914.4 mm
Maximum roll diameter	150 mm
ISO A-series sizes (A0...A9)	A0, A1, A2, A3
ISO B-series sizes (B0...B9)	B1, B2, B4
Borderless printing media sizes	A0, A1, A2, A3, B4
Minimum system requirements	Windows XP, Vista, 7, 8, 8.1, Server 2003/2003R2, Server 2008/2008R2, Server 2012/2012R2 Mac X 10.6.8 - 10.10+
Power consumption (standby)	0.5 W
Power consumption (typical)	140 W
Power consumption (PowerSave)	5 W
Storage temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Accuracy	0.2 %
Scan speed (black)	3 ips
Scan speed (color)	1 ips

Weight and Dimensions

Depth	1100 mm
Width	1304 mm
Height	1062 mm