To Next Page

To Previous Page

Supported Environment

8WFY-00Y

Operating Environment(P. 38)

Supported Software and Servers(P. 38)

Operating Environment

System Environment for WSD Scan Windows 8.1

Windo

ws 10

Windows 11

Operating Conditions of Send Function Setting Tool Microsoft Edge

Google Chrome

AirPrint Operating Environment

Using AirPrint Application to Print and Scan Data and Send

Fax

es(P. 336)

Remote UI Operating Environment

Windows

Micr

osoft Edge

Google Chrome

macOS

Safari 11

Google Chrome

Android

Google Chrome

UC Browser

iOS

Safari 11

UC Browser

ou must set your Web browser to enable cookies and use JavaScript.

Supported Software and Servers

E-mail Forwarding Server Software Microsoft Exchange Server 2013

Micr

osoft Exchange Server 2016

Microsoft Exchange Server 2019

Sendmail 8.15.2

About the Machine

Table of Contents2
About the Machine11
Supported Functions and Options12
Telephone 6 Kit14
System Manager ID and PIN15
Measures to Prevent Unauthorized Access16
Names of Parts and Their Functions18
Front Side19
Back Side21
Interior22
Control Panel23
1-Sided Feeder28
Multi-Purpose Tray29
Drawer30
Usable Paper31
Precautions When Handling Paper34
Specifications35
Basic Specifications36
1-Sided Feeder Specifications38
Print Specifications39
Scan Specifications41
Fax Specifications42
Network Specifications43
Security and Management Function Specifications44
Supported Environment47
Recommended Functions49
Digitizing Documents50
Cost Savings51
Making Operations more Efficient52
Setting up54
Configuring the Default Settings (Setup Guide) (Touch Panel Model)55
Configuring the Default Settings (Setup Guide) (5 Lines LCD Model)58
Setting up the Network61
Selecting Wired or Wireless LAN63
Connecting to a Wired LAN65
Connecting to a Wireless LAN66
Connecting to a Wireless LAN by Using the Router Button (Push Button Mode)69
Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)71
Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)74
Connecting to a Wireless LAN by Setting the Details (Manual Setup Method)77
Setting Ipv4 Addresses82
Setting Ipv6 Addresses86
Configuring Your Machine for Your Network Environment88
Manually Configuring the Ethernet Settings89
Configuring DNS90
Configuring SMB93
Configuring WINS95
Configuring SNMP96
Configuring SNTP99
Checking the Network Status and Settings101
Configuring the Fax Settings (Fax Setup Guide)107
Installing Software and Drivers to the Computer111
Basic Operations114
Turning on and off the Machine115
Turning on the Machine116
Turning off the Machine117
Restarting the Machine118
Reducing Power Consumption (Sleep Mode)119
Using the Control Panel121
Screens Displayed on the Control Panel122
[Home] Screen125
Screens Displayed on the Control Panel125
[Status Monitor] Screen129
How to Operate the Control Panel (Touch Panel Model)132
How to Operate the Control Panel (5 Lines LCD Model)134
Entering Characters136
Customizing the [Home] Screen140
Logging in to the Machine142
Placing Originals144
Loading Paper147
Loading Paper in the Drawer148
Loading Paper in the Multi-Purpose Tray151
Preparations and Orientation for Loading Envelopes153
Orientation for Loading Paper with a Logo155
Specifying the Paper Size and Type157
Setting the Paper Size and Type for the Drawer158
Setting the Paper Size and Type for the Multi-Purpose Tray162
Registering a Frequently Used Paper Size and Type for the Multi-Purpose Tray165
Registering Non-Standard Size Paper (Custom Paper)169
Hiding Unused Paper Sizes171
Registering Destinations (Address Book)173
Address Book Function174
Registering Destinations to the Address Book (Control Panel)176
Registering Groups to the Address Book (Control Panel)178
Editing and Deleting Destinations in the Address Book (Control Panel)180
Registering Destinations to the Address Book (Remote UI)181
Registering Groups to the Address Book (Remote UI)185
Specifying Destinations187
Specifying Destinations (Address Book)188
Specifying Destinations (Direct Input)192
Specifying Destinations (Address Book on a Mobile Device)193
Specifying Destinations (TX Job Log)194
Changing the Default Settings195
Adjusting the Volume (for Models with a Fax Function)198
[Volume Settings] Screen201
Reducing the Operation Sound (Quiet Mode)202
Printing205
Printing Preparations206
Preparing to Print from a Computer207
Configuring a Printer Port (Windows)208
Setting up a Print Server211
Preparations for Using Universal Print214
Registering the Machine to Cloud Service215
Registering the Machine to the Computer218
Printing from a Computer219
Registering Non-Standard Size Paper to the Computer (Custom Size)222
Printing with Universal Print224
Canceling Printing225
Viewing the Print Job Status and Log228
Scanning231
Preparations for Scanning233
Preparing to Save Scanned Data to a Computer234
Preparing for a Shortcut Key to Store Scanned Data to a Computer236
Preparing to Send Scanned Data by E-Mail240
Configuring the Basic Settings for Sending E-Mail (Send Function Setting Tool)241
Using the Downloaded Send Function Setting Tool243
Configuring Detailed Information of the E-Mail Server (Remote UI)244
Preparing to Save Scanned Data to a Shared Folder246
Registering a Shared Folder to the Address Book (Send Function Setting Tool)247
Scanning (Saving to a Computer)249
Scanning (Sending by E-Mail)252
Scanning (Saving to a Shared Folder)254
Scanning Using the Shortcut Key (Saving to a Computer)256
Scanning from a Computer (Saving to a Computer)259
Starting MF Scan Utility262
Scan Settings (Touch Panel Model)263
Canceling Scanning266
Checking the Send and Save Status and Log of Scanned Data (Touch Panel Model)267
Faxing270
Preparing to Send and Receive Faxes271
Preparing to Send Faxes from a Computer272
Changing Fax RX Mode and Setting the Action When Receiving a Fax274
Changing the Fax Number and Unit Name276
Forwarding Faxes and Configuring the Backup Settings277
Backing up Sent Faxes278
Auto Forwarding and Backing up Received Faxes280
Sending Faxes282
Sending a Fax after a Phone Conversation (Manual Sending)284
Sending Faxes from a Computer (PC Faxing)286
Securely Sending PC Faxes289
Fax Original Scan Settings290
Receiving Faxes292
Receiving Faxes Via Telephone (Remote RX)293
Changing the Print Settings for Received Faxes294
Canceling Fax Sending296
Checking the Status and Log for Sent and Received Faxes297
Copying300
Copy Operations301
Additional Copying Features304
Paper Save Copy314
Copying both Sides of ID Cards Onto One Sheet318
Copying Multiple Passports Onto One Sheet322
Canceling Copy Operations326
Checking the Copy Status328
Linking with Mobile Devices331
Preparations for Linking with Mobile Devices332
Preparations for Direct Connection333
Preparations for Using Airprint336
Connecting a Mobile Device to the Machine339
Connecting a Mobile Device Via Wireless LAN Router (LAN Connection)340
Connecting a Mobile Device Directly to the Machine (Direct Connection)341
Using a Dedicated Application to Print and Scan (Canon PRINT Business)344
Using Airprint Application to Print and Scan Data and Send Faxes345
Printing from an Android Device349
Printing from Chromebook or Other Device with Chrome os350
Security352
Setting the Department ID and PIN for the Administrator353
Protecting the Network356
Setting the Firewall357
Changing the Port Number360
Using a Proxy361
Using TLS363
Using IEEE 802.1X365
Managing and Verifying a Key and Certificate367
Generating a Key and Certificate368
Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate370
Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority373
Verifying a Received Certificate with OCSP375
Preventing Sending Data by Mistake and Leaking Information376
Limiting Available Destinations377
Confirming the Destination before Sending379
Restricting Fax Sending381
Restricting Use from a Mobile Device383
Restricting Printing384
Saving Received Documents in the Machine (Memory Lock)385
Preventing Unauthorized Use388
Restricting Address Book Registration and Editing389
Restricting Use of Remote UI391
Preventing Connection to Computer Via USB Port394
Configuring LPD, RAW, or WSD395
Disabling HTTP Communication397
Managing the Machine399
Setting the Date and Time400
Managing the Machine from a Computer (Remote UI)401
Starting Remote UI402
Portal Page of Remote UI404
Checking Usage and Logs with Remote UI406
Monitoring the Usage408
Checking the Number of Printed Pages (Check Counter)409
Printing and Viewing Reports and Lists411
Changing the Report and List Print Settings414
Clearing the Mail Box416
Importing and Exporting the Address Book417
Updating the Firmware (Touch Panel Model)419
Updating the Firmware (5 Lines LCD Model)422
Initializing the Settings and Data425
Settings Menu Items430
[Preferences]431
[Display Settings]433
[Timer/Energy Settings]437
[Network]440
[Wireless LAN Settings]445
[TCP/IP Settings]447
[External Interface]454
[Accessibility]455
[Volume Settings]457
[Adjustment/Maintenance]460
[Adjust Image Quality]461
[Special Processing]462
[Maintenance]466
[Function Settings]467
[Common]468
[Paper Feed Settings]469
[Print Settings]470
[Scan Settings]471
[Generate File]472
[Copy]473
[Printer]475
[Printer Settings]476
[PDL Selection (Plug and Play)]486
[Send]487
[Common Settings]488
[Scan and Send Settings]490
[Fax Settings]495
[Receive/Forward]501
[Common Settings]502
[Fax Settings]504
[Set Destination]508
[Management Settings]509
[User Management]511
[Device Management]512
[Remote UI Settings/Update Firmware]515
[Remote UI Settings]516
[Data Management]517
[Security Settings]518
[Authentication/Password Settings]519
Maintenance521
Cleaning the Machine523
Cleaning the Surface of the Machine524
Cleaning Inside the Machine525
Cleaning the Platen Glass528
Cleaning the Feeder529
Cleaning the Fixing Assembly533
Replacing Consumables534
Replacing the Toner Cartridge535
Replacing the Drum Cartridge539
Checking the Remaining Amount of Consumables543
List of Consumables544
Moving the Machine547
Troubleshooting551
Paper Jams552
Paper Jams Inside the Machine and in the Back Side554
Paper Jams in the Feeder558
Paper Jams that Occur Repeatedly559
Problems with Printing Results560
Toner Smudges and Splatters Appear562
Streaks Appear564
Printing Is Uneven567
Printed Paper Is Blank570
Smudge Marks Appear on the Edge of Printouts571
Text or Images Are Blurry572
Printouts Have Ghost Images574
Printouts Are Faded575
The Edge of the Page Is Not Printed578
Printouts Are Entirely or Partially Grayish579
White Spots Appear582
Smudge Marks Appear on the Back Side of Printouts583
Printouts Are Skewed584
Printed Barcode Cannot be Read585
Paper and Paper Feeding Problems586
Paper Creases587
Paper Curls588
Paper Is Not Fed or Two or more Sheets Are Fed Together589
Setting up590
The Machine Connected Via WSD Port Is Not Displayed During Driver Installation591
Cannot Connect to Wireless LAN592
Network593
Cannot Switch to Wireless LAN594
Cannot Find the Print Server to Connect to596
Cannot Connect to a Shared Printer597
Cannot Find the IP Address of the Machine598
Airprint Does Not Work599
Printing and Copying600
Cannot Print or Copy601
Cannot Print (Wireless LAN)602
Cannot Print (Wired LAN)604
Cannot Print (USB Connection)606
Cannot Print (Via Print Server)607
Printing Is Slow608
Scanning609
Cannot Save Scanned Data to a Computer610
Cannot Save Scanned Data to a Shared Folder612
Faxing and Using the Telephone614
Cannot Send a Fax615
Cannot Receive a Fax617
Machine Does Not Automatically Switch between Telephone and Fax619
Cannot Send or Receive a Fax Via Optical Line620
Cannot Send a Fax to an International Destination621
Other Party's Telephone or Fax Number Is Not Displayed622
Management Functions and Environment Settings623
Cannot Access Remote UI or Send Function Setting Tool624
Changing the Volume of the Confirmation Sound and Warning Tone625
Changing the Time until Sleep Mode626
Lost Department ID or PIN for the Administrator627
Checking the Items that Can be Configured on the Machine and Their Settings628
A Message Appears629
An Error Code Is Displayed646
If the Problem Persists654
Appendix656
Manuals of the Machine657
Using the User's Guide658
Operation Examples When Using a Computer661
Environmental Information, Regulations, and Standards671
Notice673
Trademarks and Copyrights674
Third-Party Software676

Brand	Canon
Model	MF264dw II
Category	Printer
Language	English

Canon MF264dw II User Manual

Table of Contents

Questions and Answers:

Canon MF264dw II Specifications

Related product manuals