Rewind/Fast Forward
Cisco 7960/7940 Telephone User Guide Voice Mail Features (Option B Menu) 129
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• If you get an error message, the voice mail has not been recorded in a
compatible file format and cannot be played.
5. Select “open the file” on the dialog box that appears to play the message
The voice mail message plays concurrently with any audio (such as music
CDs or streaming music) coming from your speakers. Stop or mute other
features before playing the voice mail message to increase the clarity of the
message. DO NOT mute the other applications by clicking on the speaker in
the Windows System Tray since this will mute the speakers for all sources,
including the voice mail you are trying to play. Also remember to check the
volume level on your speakers before playing any voice mail messages.
6. Close the media player when you are finished listening to voice mails.
Using Controls While Playing Messages
The system provides you with message control options as described in the
following sections.
Rewind/Fast Forward
While listening to a message follow these steps:
• Press 2 to skip back in 5 second increments.
• Press 4 to skip forward in 5 second increments.
• Repeat the process to further rewind or fast forward.
Rewind to the Beginning of a Message
If you want to return to the beginning of the message:
• Press 22.
Fast Forward to the End of a Message
If you want to forward to the end of a message:
• Press 44.
Pause Play of a Message
To pause play of a message or to resume play of a paused message:
• Press *.
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