Marking a Message as Urgent
Cisco 7960/7940 Telephone User Guide Voice Mail Features (Option B Menu) 131
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3. Press 6 to mark as urgent and send.
NOTE: If your system administrator has turned on message notification, messages
marked as urgent will automatically notify of the recipient that they have an urgent
voice message.
Changing Your Password
The system default for your voice mail password is your extension number. To
keep others from listening to your voice mail messages, you should change your
password to something only you know.
1. Access the voice mail system.
2. Press 16 to access the Mailbox Options menu.
3. Press 2 to change your password.
4. Enter your new password by pressing numbers on the keypad followed by #.
5. Enter your new password again. A prompt will tell you if you have successfully
changed your password.
NOTE: If you have messages in your voice mail box, but you want to skip them and
change your password, press * to get the main menu, then follow the above steps.
Otherwise listen to your messages and then follow the above steps.
Skipping the Mail Menu to Hear Messages
To immediately begin listening to voice mail, press 5 during the voice mail menu
announcement.
Returning to the Auto Attendant or Operator
When calling from outside of the VoIP system, you can escape from voice mail to
the auto attendant or operator using the star (*) key. Press * or # (as directed by
the prompts) to move from the selected option to the previous menu. When you
reach the main voice mail menu, press 9 to transfer to the main number or operator.
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