Recording Personalized Mailbox Greetings
Cisco 7960/7940 Telephone User Guide Voice Mail Features (Option B Menu) 135
620-05600070B
To go directly to someone’s voice mailbox:
1. Dial 577 (or the code provided by your system administrator) on the keypad.
You hear a voice prompt to enter the extension number of the person you
want to send a message to.
2. Dial the extension number.
You hear a greeting and voice prompt to enter a message.
3. Record your message and hang up.
NOTE: You can press * on your phone at any time during the greeting to skip to the end
of it.
Personal Greetings
You can record a different voice mail greeting for each of the conditions that
transfers a caller to your voice mailbox:
• when your phone rings and you don’t answer it (the “No Answer” greeting)
• when you have activated the Do Not Disturb feature (if this feature is
provided on your telephone)
• when you are talking on the phone (the “Busy” greeting)
Additional features include the ability to:
• Record your name so that when you leave messages for other users, they
will hear your name instead of your extension.
• Replace your personal greetings with the default greetings.
TIP:
When you create your greeting be sure to tell the caller they can dial
zero (0) to reach either the automated attendant or the person you have pro-
grammed to answer “zero out” calls.
Recording Personalized Mailbox Greetings
To record a personalized greeting:
1. Access the voice mail system.
2. Press 4 from the main voice mail menu and choose the greeting you want to
record by pressing the corresponding digit key.
• Press 1 to record the No Answer greeting.
• Press 2 to record the Do Not Disturb greeting.
• Press 3 to record the Busy greeting.
• Press 4 to replace your personal greetings with the default greetings.
• Press 5 to play your personal greetings.
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