Call Pickup
36 System Telephone Features Cisco 7960/7940 Telephone User Guide
620-05600070B
8. If you pressed *, return to step 5 or hang up.
9. If you pressed #, you are offered the option to verify the forwarding number.
• Press 1 to verify the number you entered.
• Press 2 to enable the number. Go to step 11.
10. If you pressed 1, the forwarding number is dialed.
• Call is answered by a person: Explain your call, have them hang up,
and press # to enable the forwarding number or * to exit without enabling
forwarding.
• Call is not answered: Prompt explains call not connected and asks you
to press # to enable the forwarding number or * to exit without enabling
forwarding.
• Answering machine or voice mail answers: Press # to escape, and
then press # to enable the forwarding number or * to exit without enabling
forwarding.
11. Forwarding for out of service is enabled.
Disabling Call Forward (Out of Service)
1. Press 71* on the telephone keypad. On the 7960 MGCP, call forwarding is
disabled and the phone hangs up.
2. On the 7960 SCCP, press the Dial soft key, or line or SPEAKER button, or
pickup the handset.
3. Call forwarding is disabled and the phone hangs up.
Call Pickup
This feature lets you use one phone to answer another phone that is ringing. There
are two types of Call Pickup: Directed Call Pickup and Group Call Pickup. Both
phones must be members of the same Call Pickup Group. Your system
administrator should tell you if you are in a pickup group and who the members are.
Directed Call Pickup
Directed Call Pickup lets you answer another phone from your phone when you
hear the other phone ringing. Both phones must be members of the same Directed
Call Pickup Group. Your system administrator should tell you if you are in a pickup
group and who the members are.
…using the Phone
1. Press the more soft key (if necessary) until you see the DC Pick-Up (DC
Pick..) soft key.
2. Press the DC Pick.. soft key.
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