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Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide
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Chapter 10 Configuring the Ethernet SPAs
Using show Commands to Check SFP Module and XFP Module Status
Troubleshooting the Synchronous Ethernet Configuration
The following debug commands are available for troubleshooting the synchronous Ethernet
configuration on the Cisco ASR 1000 Series Router:
Troubleshooting Scenarios
Note Before you troubleshoot, ensure that all the network clock synchronization configurations are complete.
Table 10-2 provides the troubleshooting scenarios encountered while configuring the synchronous
ethernet.
Ta b l e 10-2 Troubleshooting scenarios
Ta b l e 10-1 Debug Commands for Troubleshooting
Debug Command Purpose
debug platform network-clock
Debugs issues related to the network clock such as alarms,
OOR, active-standby sources not selected correctly, and so on.
debug esmc error
debug esmc event
debug esmc packet [interface
<interface name>]
debug esmc packet rx [interface
<interface name>]
debug esmc packet tx [interface
<interface name>]
Verifies whether the ESMC packets are transmitted and
received with the correct quality-level values.
Problem Solution
Clock selection • Verify that there are no alarms on the
interfaces. Use the show network-clock
synchronization detail command to check
this.
• Ensure that the nonrevertive configurations
are in place.
• Reproduce the issue and collate the logs using
the debug network-clock errors, debug
network-clock event, and debug
network-clock sm commands.
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Contact the Cisco technical support if the
issue persists.