Cisco cBR 8 User Manual

Call-Home Message Tag (XML Only)Description (Plain Text and XML)Data Item
(Plain Text and
XML)
CallHome/CustomerData/ContractData/SiteIdOptional user-configurable field that is
used for Cisco-supplied site ID or other
data meaningful to alternate support
service.
Site ID
For long text message onlyIf the message is generated from the
device, this is the unique device
identifier (UDI) of the device. The
format is type@Sid@serial.
• type is the product model number
from the backplane IDPROM.
• @ is a separator character.
• Sid is C, identifying the serial ID
as a chassis serial number.
• serial is the number that is
identified by the Sid field.
An example is
WS-C6509@C@12345678.
Server ID
CallHome/MessageDescriptionShort text that describes the error.Message
description
CallHome/CustomerData/SystemInfo/NameNameNode that experienced the event
(hostname of the device).
Device name
CallHome/CustomerData/SystemInfo/ContactName of the contact person for issues
that are associated with the node that
experienced the event.
Contact name
CallHome/CustomerData/SystemInfo/ContactEmailEmail address of the contact person for
this unit.
Contact email
CallHome/CustomerData/SystemInfo/ContactPhoneNumberPhone number of the contact person for
this unit.
Contact phone
number
CallHome/CustomerData/SystemInfo/StreetAddressOptional field that contains the street
address for RMA part shipments that
are associated with this unit.
Street address
CallHome/Device/Cisco_Chassis/ModelModel name of the device (the specific
model as part of a product family
name).
Model name
CallHome/Device/Cisco_Chassis/SerialNumberChassis serial number of the unit.Serial number
/aml/body/chassis/partNoTop assembly number of the chassis.Chassis part
number
Cisco cBR Series Converged Broadband Routers Troubleshooting and Network Management Configuration Guide
for Cisco IOS XE Fuji 16.8.x
53
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Message Contents

Cisco cBR 8 Specifications

General

Brand	Cisco
Model	cBR 8
Category	Network Router
Language	English