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Cisco VG248 - Gateway User Manual

Cisco VG248 - Gateway
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Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02

Table of Contents

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Cisco VG248 - Gateway Specifications

General IconGeneral
Device TypeVoice Gateway
Form FactorRack-mountable
Operating Temperature32°F to 104°F (0°C to 40°C)
Ports48 FXS ports
ProtocolsSIP
Voice CodecsG.711, G.729, G.726
Network InterfaceEthernet 10/100/1000
Mounting OptionsRack-mountable
Relative Humidity10% to 90% (non-condensing)
ComplianceFCC, CE, UL
Power SupplyAC 120/230 V (50/60 Hz)
Dimensions17.5 x 1.75 x 12.5 inches (44.45 x 4.45 x 31.75 cm)

Summary

About this Guide

Overview

Provides an overview of the guide's purpose and scope for configuring the VG248.

Audience

Identifies the target audience for this configuration guide.

Objectives

Outlines the goals and expected outcomes of using this guide.

Organization

Explains the structure and layout of the document.

Related Documentation

Lists other relevant Cisco documentation for further information.

Obtaining Documentation

Provides sources and methods for acquiring Cisco documentation.

Obtaining Technical Assistance

Details how to get support and help from Cisco.

Chapter 1: Overview

Understanding How the VG248 Integrates with the Cisco IP Telephony Network

Explains how the VG248 fits into the Cisco IP telephony infrastructure.

Understanding How the VG248 Supports Telephony Features

Details the telephony features supported by the VG248 device.

Supported Telephony Features

Lists the specific telephony features offered by the VG248.

Understanding Voice-Mail Message Indicators

Describes how message waiting indicators (MWI) are handled by the VG248.

Understanding Call Control Modes

Explains the different modes for controlling analog phone features.

Understanding Caller ID Support

Details the VG248's support for caller ID information.

Supported Analog Devices

Lists the types of analog devices that can be connected to the VG248.

Supported Protocols

Details the data, voice, and network management protocols supported by the VG248.

Chapter 2: Getting Started with the VG248

Accessing Configuration Options

Describes methods to access the VG248's configuration interface.

Restarting the VG248

Explains how to restart the VG248 device for configuration changes to take effect.

Configuring Network Settings

Details the essential network settings required for VG248 connectivity.

Configuring Passwords

Covers the process of setting passwords to secure the VG248 device.

Configuring SNMP Settings

Outlines how to configure SNMP settings for remote network management.

Chapter 3: Configuring the Telephony Settings on the VG248

Identifying the Cisco CallManager TFTP Server

Specifies how to identify the TFTP server for Cisco CallManager integration.

Changing the Cisco CallManager Device Name

Explains how to modify the device name used for VG248 registration.

Disabling Cisco Fax Relay

Details how to disable the Cisco Fax Relay feature on the VG248.

Reverting to Previous Configuration

Describes how to revert the VG248 to its previous configuration settings.

Choosing the Call Control Mode

Guides on selecting the appropriate call control mode for analog phone features.

Assigning Feature Codes

Explains how to configure feature codes for accessing telephony functions.

Identifying the Country Code for VG248

Details setting the country code to configure country-specific telephony parameters.

Changing the Hook Flash Timer for Analog Phones

Describes how to adjust the hook flash timer for analog phones.

Setting the Port Enable Policy

Explains how to configure the policy for enabling VG248 ports for registration.

Configuring Port Parameters

Covers the configuration of various parameters on a per-port basis for analog devices.

Enabling a Specific Port

Details how to enable a specific port for registration with Cisco CallManager.

Enabling Caller ID

Details how to enable caller ID on a per-port basis for analog devices.

Choosing Message Waiting Indicator Type

Explains how to select the type of MWI notification for analog phones.

Enabling Disconnect Supervision

Describes how to enable disconnect supervision for analog devices.

Setting the Output Gain

Covers adjusting the output gain for analog phone signals.

Setting the Input Gain

Details how to modify the input gain for analog phone signals.

Chapter 4: Configuring Analog Phones Using Cisco CallManager

Overview

Provides an overview of how Cisco CallManager handles VG248 ports as individual devices.

Adding the VG248 to Cisco CallManager

Details the process of adding the VG248 to the Cisco CallManager system.

Using Auto-Registration

Describes the automatic process of registering VG248 ports with Cisco CallManager.

Manually Adding the VG248

Explains the manual steps to add VG248 ports to Cisco CallManager.

Configuring the VG248 Analog Ports

Explains how to configure the individual analog ports of the VG248 within CallManager.

Chapter 5: Integrating Cisco CallManager with Voice Mail Systems Using SMDI

Overview

Introduces SMDI and its role in integrating voice mail systems with Cisco CallManager.

Choosing a Configuration Option

Guides on selecting the appropriate SMDI integration method for voice mail.

Basic Configuration

Details the basic SMDI integration setup for voice mail systems.

Chained Configuration

Explains how to chain multiple VG248 devices for expanded voice mail integration.

Multiplexing Configuration

Describes integrating SMDI with multiple CallManager clusters or PBX systems.

Configuring VG248 SMDI Ports in Cisco CallManager

Outlines the necessary changes in CallManager to support SMDI ports.

Configuring Voice Mail Parameters in Cisco CallManager

Covers updating service parameters in CallManager for SMDI voice mail.

Adding the MWI Port to Cisco CallManager

Details adding a dedicated port for MWI functionality in CallManager.

Adding and Configuring Voice Mail Ports in Cisco CallManager

Explains how to add and configure VG248 ports for voice mail in CallManager.

Configuring End-User Phones

Describes modifying end-user phone settings for SMDI voice mail access.

Configuring SMDI Settings on the VG248

Covers local SMDI configuration settings on the VG248 device.

Identifying the Pilot Directory Number

Explains how to identify the pilot directory number for voice mail access.

Assigning Number of SMDI Ports

Details how to assign the number of ports for SMDI functionality.

Identifying the First Voice Mail Port Number

Guides on identifying the first port connected to the voice mail system.

Setting SMDI Number Length

Covers setting the number length for SMDI communication.

Allowing SMDI Number to be Truncated

Explains the option to truncate SMDI numbers if they are too long.

Setting the SMDI Number Format

Details how to configure the SMDI number format for compatibility.

Forwarding MWIs to Cisco CallManager

Specifies whether the VG248 forwards MWI commands to Cisco CallManager.

Forwarding MWIs to Async 2

Describes forwarding MWI commands to the next device in the SMDI chain.

Forwarding INV Responses to Async 1

Explains how to forward INV responses to Async 1 for error handling.

Identifying the Directory Number for Setting MWI on Cisco CallManager

Details identifying the DN for setting MWI in CallManager.

Identifying the Directory Number for Clearing MWI on Cisco CallManager

Explains identifying the DN for clearing MWI in CallManager.

Entering a Keep Alive Number

Covers setting a keep alive number for SMDI connection monitoring.

Configuring Disconnect Notification

Details configuring disconnect notification for SMDI connections.

Verifying and Troubleshooting the SMDI Connection

Provides methods for verifying and troubleshooting SMDI connections.

Checking Link Status

Guides on checking the status of Async 1 and Async 2 connections.

Verifying Port Status and Displaying Port Statistics

Explains how to view port status and traffic statistics for SMDI links.

Validating the SMDI Configuration on the VG248 Devices

Covers evaluating SMDI configuration and diagnosing issues.

Suspending SMDI Port Activity

Details how to temporarily suspend SMDI port activity for maintenance.

Troubleshooting SMDI Errors and Warnings

Details how to resolve SMDI-specific errors and warnings.

Chapter 6: Troubleshooting the VG248

Troubleshooting Hardware Errors

Covers identifying and resolving hardware-related issues on the VG248.

Displaying Hardware Status

Guides on how to display the VG248's hardware status and environmental information.

Identifying Fan Faults

Details how to identify issues related to the VG248's fans.

Identifying Power Supply Faults

Explains how to identify problems with the VG248's power supplies.

Monitoring Internal Operating Temperature

Covers monitoring the internal operating temperature of the VG248.

Connecting Too Many Phones to the VG248

Addresses issues related to exceeding the VG248's phone connection limits.

Resolving Additional Hardware Errors

Provides guidance on resolving other miscellaneous hardware errors.

Troubleshooting Software Errors

Details how to identify and resolve software-related problems on the VG248.

Resolving Network and System Errors

Guides on resolving network and system-related errors on the VG248.

Resolving Analog Errors

Details how to resolve errors related to analog phones and features.

Resolving Cisco CallManager Errors

Explains how to resolve communication issues with Cisco CallManager.

Upgrading Software Images

Explains the process of upgrading the VG248's software images.

Upgrading the Main Image

Describes the procedure for upgrading the VG248's main software image.

Upgrading the Boot Loader

Explains how to upgrade the VG248's boot loader image, with caution.

Resolving an Incomplete Upgrade

Provides steps to resolve issues from interrupted software upgrades.

Verifying Network Connectivity

Guides on how to verify the VG248's network connectivity.

Displaying Status and Configuration Settings

Describes how to view current status and configuration details of the VG248.

Displaying System Status

Guides on viewing the VG248's system status, including network settings.

Displaying Network Statistics

Explains how to observe network traffic and packet errors.

Displaying Port Status

Details how to view the status of individual ports on the VG248.

Displaying Detailed Port Status

Provides in-depth status information for each port.

Displaying Port Statistics

Shows statistics for current calls on individual ports.

Displaying Current Configuration

Allows viewing all configured settings on the VG248.

Displaying Software Version

Shows the current software version installed on the VG248.

Monitoring System Status Remotely

Explains how to monitor VG248 status remotely using a web browser.

Working with the Event Log

Covers using the event log for capturing and analyzing VG248 messages.

Identifying a Syslog Server

Covers identifying and configuring a syslog server for event logs.

Selecting Logging Levels and Logged Ports

Details how to adjust logging levels and restrict logging to specific ports.

Displaying Recent Messages

Guides on viewing recent log messages for troubleshooting.

Understanding Sub-Systems on the VG248

Provides an overview of VG248 sub-systems that generate messages.

Resolving Incorrect Date and Time in Event Log

Explains how to resolve issues with the event log's date and time synchronization.

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