DataCard CE870 User Manual

CE870 Instant Issuance System User’s Guide 53
4. Print a test card. Contact your system administrator to run a test card from Printer Manager.
 If the test card prints, the printer is working correctly.
 If the test card does not print, the printer is not working correctly. Request service for the
printer.
5. Print a card using your card production software.
 If the card prints, your software is working successfully with the printer. Troubleshoot the
card design.
 If the card does not print, check the following:
 Is the correct printer selected in the Print Setup or Print dialog in the application?
 If the printer produced a blank card, check the page size specified in your application.
If the card causes an error, the card might have a type of data the printer does not
support.
Tools for Troubleshooting
The tools for troubleshooting a problem include the supplies and equipment you use to print
cards:
 Blank cards to print, used at several stages of troubleshooting
 Print ribbon (for optional color printing)
 Indent ribbon and topping foil
 Cleaning supplies, especially printer cleaning cards and a cleaning swab

DataCard CE870 Specifications

General

Brand	DataCard
Model	CE870
Category	Printer
Language	English