68 Troubleshooting
103: Printer problem
The printer had an error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Press the POWER button again to power on the printer.
104: Critical problem
The printer had a serious error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Request service.
The system must remain powered off.
105: Magstripe data error
The printer failed to verify that the correct magnetic stripe data was written on the card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message and send the card to print again.
HINTS & TIPS
The card might have been loaded into the input hopper the wrong way. A diagram inside the
input hopper shows the correct orientation.
The card might not have a magnetic stripe.
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