76 Troubleshooting
Embosser Messages
The following messages indicate a condition in the embosser component.
125: Emboss critical error
The embosser has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the system.
2. Request service.
The system must remain powered off.
126: Emboss format error
The emboss data sent does not match the format set in the embosser. The card will be canceled.
HINTS & TIPS
Make sure that the data sent contains the correct number of characters.
Ask your system administrator to make sure that all data to be embossed is encrypted.
127: Emboss transport error
The card is not correctly positioned in the embosser.
1. Open the embosser and remove the supply cartridges.
2. Remove any cards found.
3. Replace the cartridges, close and lock the embosser.
128: Embosser card jam
The card path is blocked in the embosser.
1. Open the embosser and remove the supply cartridges.
2. Remove any cards found.
3. Replace the cartridges, and then close and lock the embosser.
129: Embosser topper jam
The embosser topping foil is not moving properly.
1. Open the embosser and remove the topping foil cartridge.
2. Reposition, repair, or replace the topping foil.
3. Replace the cartridge, and then close and lock the embosser.
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