Table 31. Configuration validation error(continued)
Error Description Possible cause and
recommendations
Example
Config
Missing
iDRAC found a configuration element
missing within the closest match
detected.
Missing or damaged cable, device,
or part
Config Missing: Float card
front PERC/HBA adapter
PERC/HBA
Missing element or cable is
reported in HWC8010 error logs.
Install the missing element, such
as the cable or riser.
Config Missing : SL
cable PLANAR_SL8 and
CTRL_DST_PA1
Comm
Error
A configuration element is not
responding to iDRAC using the
management interface while running
an inventory check.
System management sideband
communication
Comm Error: Backplane 2
Unplug AC Power, reseat the
element, and replace the element
if the problem persists.
Error messages
This section describes the error messages that are displayed on the screen during POST or captured in the system event log
(SEL), or LifeCycle (LC) log.
Table 32. Error message HWC8010
Error code HWC8010
Message The System Configuration Check operation that is resulted in the following issue involving the indicated
component type
Arguments Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description The issue that is identified in the message is observed in the System Configuration Check operation.
Recommended
Response Action
Do the following:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
3. Retry the operation.
Category System Health (HWC = Hardware Configuration)
Severity Critical
Trap or EventID 2329
Table 33. Error message HWC8011
Error code HWC8011
Message The System Configuration Check operation that is resulted in multiple issues involving the indicated
component type
Arguments Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description Multiple issues are observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category System Health (HWC = Hardware Configuration)
Severity Critical
Configuration information 45