Epygi QX series Administrator's Guide

QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x) 128
QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
Call History
The Call History page allow collecting the call events and their parameters over the QX, i.e. incoming and outgoing calls reporting. It contains three tables
and provides reports on successful, not successful and missed incoming and outgoing calls for the current extension only. The page also gives a possibility
to filter the collected Call History based on various criteria. The search components are as follows.
•
The
From
and
To
text fields are used to search by date and
time. The data must be inserted in the following format: dd-
mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The From
field has to indicate an earlier date and time than the To field.
If the entered data does not correspond with this condition,
the “Minimal date should be less than maximal date” error
message prevents statistics filtering.
• The From and To drop down lists are used to search by
duration. The duration needs to be specified from the listed
values. The From field has to indicate a shorter duration than
the To field. If the entered data does not correspond with this
condition, the “Minimal duration should be less than maximal
duration” error message prevents statistics filtering.
• Called Phone requires the called party’s SIP address,
extension or PSTN number as a search criteria.
• Calling Phone requires the caller party’s SIP address,
extension or PSTN number as a search criteria. For Called and
Calling Phone wildcards are available (see chapter
Entering
SIP Addresses Correctly). If the defined caller or called
addresses are inserted incorrectly the “Calling (Called)
address is incorrect” error will prevent filtering.
Fig.II- 207: Extension’s Call History page
The Call History- Successful Calls, Missed Calls and NonSuccessful Calls tables list the successful, missed and not successful incoming and outgoing
calls and their parameters (Call Start Time, Call durations, Calling and Called phones) for the current extension. Each column heading in the tables are
created as links. By clicking on the column heading, the table will be sorted by the selected column. Upon sorting (ascending or descending), arrows will be
displayed close to the column heading.
Number or records displays the current number of statistics entries in the table. For Successful calls Total Duration, Maximum Duration, Average
Duration and Minimum Duration are displayed at the top of the table.
Call Detail column is present in the Non Successful Calls table only and indicates the reason of the call being unsuccessful.
Filter performs a search procedure by the selected criteria. The search may be conducted with several criteria at once.
The Records per page are used to select the number of displayed statistic records per page. The Previous and Next can be utilized to switch between
these pages.
To Filter the Call History
1. Enter the desired search criteria.
2. Click on the Filter button to search call reports within the Call History table.
Please Note: To return to the complete statistics table clear all search criteria and press Filter.

Epygi QX series Specifications

General

Brand	Epygi
Model	QX series
Category	PBX
Language	English