Epygi QX series Administrator's Guide

QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x) 75
QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
Call Quality Notification
From the Configure Call Quality Event Notification page you may configure event notification policy when the call quality is lower than the allowed
level.
This page consists of a
Notify
checkbox, which enables the call
quality monitoring mechanism for the corresponding event
notifications, and a Call Quality less than drop down list where the
least satisfactory call quality should be selected. When a call with the
quality less than the level selected here is registered on the QX, an
event notification will appear. When the Notify checkbox is disabled,
no Call Quality events will occur on the QX.
Please Note: The ways of notification for the Call Quality events
should be configured from the
Event Settings page.
Fig.II- 98: Configure Call Quality Event Notification page
Hold Music Settings
The System Hold Music Settings page (not available for QXFXS24 gateways) allows you to define the hold music played to the PSTN party when it is held
by the IP user. This page also allows you to define the percentage of system memory dedicated to the uploaded hold music file. This page contains
following components:
The
Play Hold Music
drop down list specifies the music played to
the PSTN party when it is held by remote IP user. It offers the
following options:
• Off - no music will be played.
• Local Music – the hold music configured on the QX will
be sent to the remote PSTN party while it is on hold.
• Remote Music – music sent by the IP party will be
transparently passed to the PSTN user while it is held by
the IP party.
Restore Default Hold Music File enables the default hold music. If
the checkbox is selected, the text field Upload New Hold Music File
will be disabled.
Fig.II- 99: Hold Music Settings page
The Upload New Hold Music File text field can be used to enter the path where the custom hold music file is located. If the hold music file is browsed with
the help of file-chooser, this field displays the path of the browsed file. The Choose File button is used to browse for the hold music file.
The music file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading the file and will display the
warning message "Invalid audio file or format is not supported". Additionally, the system will refuse uploading if insufficient memory is available for the
QX and will then announce "You do not have enough space".
The Download Hold Music File link appears only if a file has been uploaded recently. It downloads the audio file to the PC and opens a window where the
saving location can be specified.
RTP Channel selection is used to define the channel for the broadcast streaming. The RTP channels are created by the system administrator. Therefore if
you are experiencing problems with using the RTP channels as hold music, or no RTP channels are available to select on this page, turn to your system
administrator for clarification.

Epygi QX series Specifications

General

Brand	Epygi
Model	QX series
Category	PBX
Language	English