QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x) 137
QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
Call Codes Available in Auto Attendant
For external calls addressed to the Auto Attendant or incoming calls from mainline routed to the Auto Attendant or local by dialing the 2-digit attendant
extension, following key combinations are available to access and manipulate within Auto Attendant services:
Please Note: The following key combinations are not available for QXFXS24 gateway.
Incoming call to Auto Attendant Services or dial locally
Keys
Extensions Menu
- establishing a connection to an extension on the called QX
Call Relay Menu
- mainly for external calls (IP/FXO or IP/ISDN), local calls are allowed, too.
Service allows you to avoid hanging up and redo the entire dialing, if QX detects an error in the dialed number or the user
decides to cancel the call and start a new one: Entering the combination
the call will be interrupted and the user will
get an invitation to make a new one. This is applicable during dialing, after the ring tone has started, and after the call has
been established.
“
” digit combination is
applicable:
During the dialing,
After ring tones start,
After call establishment.
Under the following restrictions:
This feature can be used when accessing the AA from the PSTN line to make IP or
local calls
This feature can be used when calling to PSTN through the AA
This feature is not available on the second QX Auto Attendant (calling from one
Auto Attendant to another)
Remote Configuration Menu –
allows remote enabling/disabling of Unconditional Call Forwarding service for Any
Address
Other Addresses
entries in the Caller ID Based Services table on the extension and to modify the certain
forwarding destination.
Non-Permanent Call Back
– allows PSTN callers registered in the Authorized Phones Database to change the callback
destination for a one-time callback. After the caller hangs up, QX will call back to the newly specified number, but this
change will not be logged into Authorized Phones Database.
Permanent Call Back
– allows PSTN callers registered in the Authorized Phones Database to reconfigure Authorized
Phones Database entries by modifying the caller’s and/or callback numbers. As a result, the caller will be able to initiate a
callback, only by calling from the newly specified caller number.
Administrator Login
Allows to modify Auto Attendant greeting and menu messages, as well as to manage universal extension messages.
Call Routing Management Menu –
allows managing the routing entries in the Call Routing table, i.e. to enable/disable
certain routing rules by dialing key combinations pre-configured on each routing entry.
Quits
the Auto Attendant and starts a dial tone.
Remote Configuration Menu
Remote Configuration Menu
(when this menu is accessed, the Unconditional Call Forwarding service
is already getting toggled)
Toggle (enable or disable) the Unconditional
Forwarding service again
Change the Forwarding Number
Dial a new Forwarding Number
and press
Confirm the new Forwarding Number with
to dial a new Forwarding Number.
Please Note: Using the Change the Forwarding Number option will change the first entry in the Unconditional Call Forwarding table with Auto call
type to the inserted Forwarding Number. Any other entries with Auto call type, as well as with other call types will not be modified.
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