QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x) 134
QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
destination was not successful, the next PSTN destination will be dialed, otherwise if there are no more PSTN destinations in the table, the call
will be forwarded to any available SIP and PBX destinations simultaneously.
• If there are multiple entries with any combination of PBX or SIP call types, then all destinations will ring simultaneously and the call will be
established with the destination that will pick up the call the first.
Enable/Disable
functional button is used to enable/disable the
corresponding forwarding destinations. This is helpful to avoid
removing forwarding destination(s) if they are not applicable at
the moment.
The State column indicates whether the corresponding forwarding
destination is Enabled or Disabled.
The Forward to column indicates the forwarding destination.
Add opens the Add Entry page to add forwarding destinations. It
consists of the following components:
Call Type lists the available call types:
• PBX - forwarding destination is a local QX extensions or
Auto Attendant
• SIP – forwarding destination is reached through a SIP server
• PSTN – forwarding destination is a PSTN user
• Auto – used for undefined call types. In this case, the routing
pattern will be considered and parsed through the
Call
Routing Table.
The Forward To text field requires the SIP address (see chapter
Entering SIP Addresses Correctly), a PBX extension or a PSTN
number, where an incoming call from a certain caller should be
unconditionally forwarded. If the address already exists in the
table, selecting Save will display the error “Caller address already
exists”. A wildcard is allowed in this field (see chapter
Entering SIP
Addresses Correctly). Entering “*” as PBX or PSTN addresses will
apply the configuration of Caller ID Based services to all extensions
or PSTN users.
Fig.II- 216: Unconditional Call Forwarding page
Fig.II- 217: Call Forwarding – Add Entry page
The extension number should be inserted in the Forward To text field for the PBX call type. The PSTN number length depends on the area code and phone
number.
Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when unconditional call forwarding on the
corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s mobile phone
number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail checkbox enables email notifications sending to the user’s mailbox when unconditional call forwarding on the corresponding extension from
the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined. If you feel
this service is not working, contact your system administrator to configure the Mail Settings.
When saving the unconditional call forwarding configuration, a message will notify the user that Many Extension Ringing and Call Hunting services have
been disabled.
Log Out
This option is used to close the session between the user PC and QX and to leave the QX gateway Your Extension Web Management or enter into the
management with another login.
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