207723 rev 7
Gendex Dental Systems 71
6 Troubleshooting
High quality images with sharp contrast and good detail
provide optimum diagnostic information. Images with less
quality are usually the result of one or more common
problems.
6.1 Patient positioning
Problem Possible cause Remedy
Incisors and canines
narrow and unsharp.
Overshadow in molar
and premolar areas.
Rows of teeth are
compressed.
1. Patient is too far forward
or anterior.
2. Image Layer laser instruc-
tion was not followed.
3. Bite guide was not
used or the anterior teeth
are not in the notches.
1. Check patient
positioning with laser
lines and Image Layer la-
ser and Adjustment but-
tons.
2. Insert bite guide. Verify
that the anterior teeth are
in the notches.
Problem Possible cause Remedy
Incisors and canines
wide and unsharp.
Rows of teeth widened.
1. Patient is too far back or
posterior.
2. Image Layer laser instruc-
tion was not followed.
1. Check patient
positioning with Image
Layer laser and Adjust-
ment buttons.
2. Insert bite guide.
Problem Possible cause Remedy
Teeth appear wider on one
side and narrower on the
opposite. Ramus widths
are different on opposite
sides.
1. Patient's head not in
center position.
2. Midsagittal line not utilized
correctly.
1. Check patient's midsagit-
tal plane with laser-line.
2. Check that patient's head
is centered, and that the
head support temple sup-
ports positioned correctly
and closed enough to
keep the head straight.
Approved: Laihonen Tuuli 2016-12-02 16:41
Reviewed: Nieminen Timo Antero 2016-12-02 15:31
Approved
See PDM system to determine the status of this document. Printed out: 2017-03-22 10:54:38
D507729, 7
Copyright © 2016 by PaloDEx Group Oy. All rights reserved.
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