6 Troubleshooting
207723 rev 7
Gendex Dental Systems 75
6.3 Artifacts
Problem Possible cause Remedy
Irregular, bright shadows or
artifacts
Patient is wearing metal ob-
jects, such as earrings, neck-
lace etc.
Ask patient to remove objects.
Problem Possible cause Remedy
An unexposed area is
shown down in the lower
middle section of the image.
Lead apron misplaced (too high
on back of neck).
Check the lead apron position-
ing.
Problem Possible cause Remedy
Partial lack of detail and mo-
tion artifacts. Irregular verti-
cal bright lines on image.
Patient has moved during the
exposure.
Retake the image.
Problem Possible cause Remedy
Vertical dark lines on image. Patient's shoulder in contact
with machine parts.
Check patient positioning.
Problem Possible cause Remedy
Patient's right side teeth are
not exposed.
Exposure button released pre-
maturely.
Retake the image.
Problem Possible cause Remedy
Right and left image sides
are incomplete. TMJs are
not shown.
Orthogonal procedure was mis-
takenly used.
Select correct panoramic proce-
dure.
Approved: Laihonen Tuuli 2016-12-02 16:41
Reviewed: Nieminen Timo Antero 2016-12-02 15:31
Approved
See PDM system to determine the status of this document. Printed out: 2017-03-22 10:54:38
D507729, 7
Copyright © 2016 by PaloDEx Group Oy. All rights reserved.
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