Honeywell C300 User Manual

236
Series 8 C300 Controller User's Guide
Honeywell
R500
April 2017
10. C300 Controller Troubleshooting
10.4. Fixing common problems
Controller display shows -bp- or -ts-
After the C300 Controller completes POST, the controller was unable to contact the
BootP Server to obtain an IP address. Note that if BootP service is available, but no time
service is available, the controller display will show -ts-.
Diagnostic Check
Display shows -bp-
Cause
BootP service is not available.
Solution
 Check FTE cable connections to FTE A and FTE B connectors on
the controller IOTA.
 Verify FTE network connections between the controller IOTA and
the associated server.
 Verify that the bootP service is running on the associated server.
Restart BootP service if not running.
 In Control Builder, check System Preferences for valid network IP
address settings. Verify correct configuration of System Time
server.
Diagnostic Check
Display shows -ts-
Cause
BootP service is available, but time source is not available. Time Server
may not be configured or server may not be running the latest release
time service.
Solution
Verify that the system time source is configured. Check that the Server
Windows Time Service (w32time) is running on the server.
Controller display shows -SF- alternating with OK/BKUP
A Soft Failure condition is detected during execution of background diagnostics.
Diagnostic Check
Display shows -SF- alternating with OK/BKUP
Cause
Soft Failure condition detected by controller.
Solution
 View Soft Failures tab of C300 block configuration form to identify
fault.
OR
 Use C300 Controller Detail Display in Station to identify fault.
 See Table 14 for description and corrective actions.

Honeywell C300 Specifications

General

Brand	Honeywell
Model	C300
Category	Controller
Language	English