Online Support Tools List
The following online support tools are available on HP-UX 11.23 hosted systems. In some cases,
a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such
as a tape diagnostic. is specific to a particular technology or type of tape drive.
Table 5-12 Online Support Tools List
ExpertDiagnoseExerciseVerifyInformationFunctional Area
NoNoNoNoYesSystem
YesNoYesNoNoCPU/FPU
NoNoYesNoYesMemory
NoNoYesYesYesGraphics
NoYesYesYesYesCore I/O LAN
NoNoYesYesYesDisk/Arrays
YesYesYesYesYesTape
YesNoNoNoYesM/O
YesNoYesYesYesAdd-On Network I/O
Cards
NoNoNoNoYesAdd-On Mass Storage
I/O Cards
Linux Online Support Tools
Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The
exact coverage of these tools is the same as for the current IA-32 implementation. The IPF version
of Insight Manager (IM7) has been re-architected to take advantage of current standards; for
example, WBEM, WMI, CDM, CIM, XML.
Offline Support Tools List
The following offline support tools are available:
Table 5-13 Offline Support Tools List
Functional AreaOffline Tool
Processor DiagnosticCPUDIAG
Memory DiagnosticMEMDIAG
System Mapping UtilityMAPPER
SBA/LBA ChipsetTITANDIAG
Peripheral VerifierPERFVER
SAS/SCSI Disk Firmware Update UtilityDFDUTIL
Disk Test Utility (Non-Destructive)DISKUTIL
Data Copy UtilityCOPYUTIL
Disk Expert UtilityDISKEXPT
I/O Diagnostics Launch Facility (Executes third party diagnostics and runs
BIST, if available)
IODIAG
Core I/O DiagnosticCIODIAG2
Card-Specific I/O Diagnostics/BISTSpecific card I/O diagnostics
Troubleshooting Tools 117