News
For notices about product life cycles, warnings, and rectications, visit Support >
Bulletins > Product Bulletins.
Cases
To learn server applications, visit Intelligent Computing Case Library.
Contact Huawei
Huawei provides comprehensive technical support and services. To obtain
assistance, contact Huawei technical support as follows:
● Contact Huawei customer service center.
Enterprise customers in China:
– Call 400-822-9999
– Send emails to support_e@huawei.com.
Enterprise customers outside China: visit Global Service Hotline.
Telecom carriers in China:
– Call 400-830-2118
– Send emails to support@huawei.com.
Telecom carriers outside China: visit Global TAC Information.
● Contact the technical support personnel of your local Huawei
oce.
10.2 Product Information
Table 10-1 provides common information about Huawei servers.
Table 10-1 Product information
Item
Description How to Obtain
Server product
documentation
Server user guide, which
provides information
about the structure,
specications, and
installation of the server.
Visit Support >
Intelligent Servers,
select a product model,
and view the
Documentation tab
page.
Intelligent Computing
Compatibility Checker
A tool used to query the
OSs, parts, and
peripherals compatible
with a server.
Intelligent Computing
Compatibility Checker
Maintenance
Information Inquiry
System
A system used to query
the service information
about servers.
Visit Maintenance
Information Inquiry.
FusionServer Pro 2288X V5 Server
User Guide 10 More Information
Issue 04 (2020-06-05) Copyright © Huawei Technologies Co., Ltd. 139