4-6 Troubleshooting
I was able to receive a
fax, but it was not printed
out and the documents
are not in memory.
Is Fax Forwarding turned ON? Check the Fax Forwarding setting. 3-49
I am not able to receive
documents.
Is the modular cord connected
correctly?
Connect the modular cord correctly. ______
Is Communication Error displayed? Perform the necessary procedure to
correct the error and try to receive the
documents again.
8-11
Is TX/RX Restriction (transmission or
reception) turned ON?
Turn OFF TX/RX Restriction
(transmission or reception).
6-27
I am not able to receive
documents into memory
(Memory Reception).
Is the memory in your fax machine full? Try to receive the documents once
again after memory becomes available
or after you create available space in
memory.
2-11
3-37
6-42
I am not able to perform
Polling Reception.
Did the transmitting party perform the
Polling Transmission procedure
correctly?
Check with the transmitting party. ______
I am not able to perform
F-Code Based Relay
Broadcast Transmission.
Does the relay station fax machine
have the appropriate F-Code Based
Relay capabilities?
If the relay station fax machine does
not one have the appropriate F-Code
Based Relay capabilities, Relay
Broadcast Transmission will NOT be
possible. Check with the relay station.
______
Is there an appropriate box (equal to
an F-Code Relay Box) registered in the
relay station's fax machine?
Check with the relay station. ______
Do the subaddress and the F-Code
password that you entered match the
corresponding subaddress and
password that are registered in the
relay station's fax machine?
If you think the information you entered
IS correct, check with the other party.
______
Is the memory in the relay station's fax
machine full?
Check with the relay station. ______
During registration of an
F-Code Box, an error
occurs when I enter the
subaddress is entered
and I cannot register the
F-Code Box.
Is the subaddress you are trying to
enter the same as a registered
Encryption Box number?
You CANNOT register an F-Code Box
subaddress that is identical to a
registered Encryption Box number.
Select a different subaddress.
______
I am not able to perform
F-Code Based
Confidential
Transmission.
Does the destination party's fax
machine have the same F-Code Based
Confidential Communication
capabilities as your fax machine?
If the destination fax machine does not
have the same F-Code Based
Confidential Communication
capabilities as your machine, F-Code
Based Confidential Transmission will
NOT be possible. Check with the
destination party.
______
Is there an appropriate box (equal to
an F-Code Confidential Box) registered
in the destination fax?
Check with the destination party. ______
Are the subaddress and the F-Code
password that you entered correct?
If you think the information you entered
IS correct, check with the other party.
______
Is the memory in the receiving party's
fax full?
Check with the receiving party. ______
Problem Check point Corrective procedure
Reference
page
To Next Page
Loading...
Need help?
General
