Raymarine e127 User Manual

30.8Thermalcameratroubleshooting
Problemswiththethermalcameraandtheirpossiblecausesandsolutionsaredescribedhere.
ProblemPossiblecausesPossiblesolutions
CameraisinStandbymode.ThecamerawillnotdisplayvideoifitisinStandbymode.
Usethecameracontrols(eitherthethermalcamera
applicationorJCU)to“wake”thecamerafromstandby.
Problemwiththethermal
cameravideoconnections.
•Checkthermalcameravideocablesaresoundand
properlyconnected.
•Ensurethatthevideoisconnectedintovideoinput1at
themultifunctiondisplayorGVM.
•Ensurethatthecorrectvideoinputisselectedatthe
display.
Videonotdisplayed.
Problemwithpowersupplyto
thecameraorJCU(ifusedas
theprimarycontroller)
•CheckthepowerconnectionstothecameraandJCU/
PoEinjector(ifused).
•Ensurethatthepowerswitch/breakerison.
•Checkthefuse/breakerstate.
Cannotcontrolthermalcamera
fromRaymarinedisplayor
keyboard.
Thermalcameraapplicationis
notrunning.
Ensurethethermalcameraapplicationisrunningonthe
multifunctiondisplay(asopposetothevideoapplication
whichdoesnothavecameracontrols).
Checkthatthecontrollerandthermalcameraarecorrectly
connectedtothenetwork.(Note:Thismaybeadirect
connectionorviaaRaymarinenetworkswitch.)
CheckthestatusoftheRaymarinenetworkswitch.
Networkproblem.
CheckthatSeaTalk
hs
/RayNetcablesarefreefrom
damage.
Controlconict,e.g.caused
bymultipleusersatdifferent
stations.
Ensurethatnoothercontrollersareinuseatthesame
time.
Checkpower/networkcablingtothecontrollerandPoE
injector(PoEonlyusedwithoptionalJoystickControlUnit).
Erraticorunresponsivecontrols.
Problemwiththecontroller.
Checkothercontrollersifavailable.Ifothercontrollers
areoperatingthiswilleliminatethepossibilityofamore
fundamentalcamerafault.
Cameraisnotadualpayload
model.
Only“dualpayload”(duallens)thermalcamerassupport
VIS/IRswitching.
Cannotswitchbetweenthermal
andvisible(VIS/IR)video
image.
VIS/IRcablenotconnected.EnsurethattheVIS/IRcableisconnectedfromthe
cameratotheRaymarinesystem.(TheIR-onlycabledoes
notsupportswitching).
Poorqualityorfaultyvideo
cable.
Ensurethatthevideocableisnolongerthannecessary.
Thelongerthecableis(orthesmallerthewiregauge
/thickness),themoreseverethelossesbecome.Use
onlyhighqualityshieldedcablesuitableforamarine
environment.
Noisyimage.
Cableispickingup
electromagneticinterference
(EMI)fromanotherdevice.
•Ensureyouareusingahighqualityshieldedcable.
•Ensurepropercableseparation,forexampledonot
rundataandpowercablesincloseproximitywitheach
other.
Troubleshooting
413

Raymarine e127 Specifications

General

Display Size	12.1 inches
Display Resolution	1280 x 800 pixels
Touchscreen	Yes
Wi-Fi	Yes
Bluetooth	No
Chartplotter	Yes
Radar Compatible	Yes
AIS Compatible	Yes
Display Type	LCD
Waterproof Rating	IPX6
GPS	Yes
Networking	RayNet Ethernet
Sonar	Optional, requires external sonar module
Operating Voltage	12/24 V DC
Fishfinder	Yes, with optional sonar module
Cartography	Navionics, C-MAP
Power Supply	12/24V DC