Siemens SIMATIC IPC547J User Manual

Technical support
B.2 Troubleshooting
Operating Instructions, 01/2021, A5E43920357-AA
187
Problem
Cause
Remedy
Time and date are wrong even
after correctly setting them in
the firmware (BIOS)
The backup battery is dead.
Replace the backup battery.
USB device not responding
USB ports are deactivated in the
firmware (BIOS)
Use a different USB port or activate the port.
Operating system does not support
XHCI
Activate the firmware setting "PS/2 Emulation" in the
firmware (BIOS) under "Advanced > USB
Configuration".
USB-2.0/3.0 device connected
although USB-2.0/3.0 is deactivated
Activate the USB.
Operating system does not support
the USB interfaces
• Activate the firmware setting "Legacy USB
Support" in the firmware (BIOS) under "Advanced
> USB Configuration".
• For other devices, you need the USB device
drivers for the required operating system.
B.2.2 Problems when booting the device
Problem
Cause
Remedy
After changing the hard disk,
the system does not boot from
the RAID system
RAID system does not have highest
boot priority
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device".
• Permit RAID system in the boot priority
• Give RAID system top boot priority
After changing the hard disk,
"Unused" is indicated for the
relevant SATA port.
System was booted without
functioning drive. The removable
tray might not be fully pushed in.
Reboot the system with a functioning hard disk.
Computer does not boot or
"Boot device not found" is
displayed.
The boot medium is not approved
Set the boot priority to "Enabled" in the firmware
(BIOS) under "Boot > Boot device".
The boot device is not in first place
of the boot priority in the BIOS
setup
Change the boot priority in the firmware (BIOS)
under "Boot > Boot device".
The boot data storage medium is
set up with GPT, and UEFI boot is
deactivated in the firmware (BIOS)
Activate UEFI mode in the firmware (BIOS).
The startup of a Windows
operating system located on a
GPT data storage medium is
aborted with the following
error message:
"Status: 0xc0000225 Info: The
boot selection failed because a
required device is inaccessible"
The settings in the boot loader file
"BCD" are incorrect or damaged.
Restore the Windows® operating system.
You can find the files and descriptions needed for
this on the supplied data storage medium.

Siemens SIMATIC IPC547J Specifications

General

Brand	Siemens
Model	SIMATIC IPC547J
Category	Industrial PC
Language	English