1.5 Service and Support
1.5.1 Siemens Industry Online Support on the Web
Description
The following is available via Siemens Industry Online Support (
https://
support.industry.siemens.com/cs/ww/en/), among others:
• Product support
• Global forum for information and best practice sharing between users and specialists
• Local contact persons via the contact person database (→ Contact)
• Information about eld services, repairs, spare parts, and much more (→ Services)
• Search for product info
• Important topics at a glance
• FAQs (frequently asked questions)
• Application examples
• Manuals
• Downloads
• Compatibility tool
• Newsletters with information about your products
• Catalogs/brochures
1.5.2 Siemens Industry Online Support on the road
Description
Figure1-1 "Siemens Industry Online Support" app
Introduction
1.5Service and Support
SIMOTICS CONNECT 400
12 Operating Instructions, 04/2023, A5E50161952B AL