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Unify OpenStage 60 T User Manual

Unify OpenStage 60 T
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Getting to know your OpenStage phone 21
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Table of Contents

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Unify OpenStage 60 T Specifications

General IconGeneral
BrandUnify
ModelOpenStage 60 T
CategoryIP Phone
LanguageEnglish

Summary

Important Information and Safety

Safety Precautions

Safety warnings regarding power supply, opening the phone, and accessories.

Trademarks and Disposal

Information about compliance with EU directives and product disposal guidelines.

Location and Support

Location of the Telephone

Guidelines for optimal phone placement and environmental conditions.

Product Support on the Internet

Information and support resources available online.

General Information

About this Manual

Explains the purpose and scope of the user guide.

Service and Support

Information on obtaining technical support and contacting service personnel.

Phone Functionality Overview

Intended Use

Specifies the authorized usage of the OpenStage phone.

Telephone Type Identification

Details on identifying the specific model and serial number of the phone.

Multi-line and Team Features

Explains multi-line capabilities and team collaboration features.

Getting to Know Your OpenStage Phone

User Interface Overview

Describes the phone's operating elements and displays with a diagram.

Physical Connections and Features

Ports on the Underside of the Phone

Diagram illustrating physical connection ports on the phone.

OpenStage Operating Features Comparison

Compares features of OpenStage 80 T and 60 T models.

Phone Customization and Accessories

OpenStage Manager

Information about the software for customizing phone settings and features.

OpenStage Key Module

Details about the accessory providing additional programmable keys.

Keys and Controls

Function Keys

Explanation of the purpose and operation of function keys.

Audio Controls and TouchSlider

Details on configuring audio settings and using the TouchSlider.

Mode Keys

Mode Key Functions

Explains how to use mode keys to switch between phone applications.

TouchGuide Navigation

Operating the TouchGuide

Guide on operating the phone's navigation control.

Call Lists and Phonebook Navigation

Browsing Call List and Phonebook Tabs

Instructions on navigating through call list and phonebook tabs.

Programmable Sensor Keys

Sensor Key Functions

Overview of programmable sensor keys and their functions.

LED Display Meanings

Explains the status indications provided by LED lights on function keys.

Text Input Methods

Entering Text via Keypad

Instructions on entering text, numbers, and characters using the keypad.

Keypad Operations

Multi-function Keys

Explains the dual functions of specific keys like '*' and '#'.

Graphic Display Features

Display Appearance and Customization

How to customize the display's angle and design.

Status Bar Icons

Explains the information displayed in the status bar and its icons.

Display Keyboard Usage

Operating the Display Keyboard

Details on using the on-screen keyboard for text and character input.

Context-Dependent Displays

Idle Mode and Menu

Describes the phone's idle state and functions accessible from the idle menu.

Telephony Dialogs and Messages

Telephony Dialog Prompts

Explains the prompts for data input and call state information on the display.

Message Icons

Defines the icons used to indicate message status and types.

Menu Navigation and Pop-ups

Context Menus

How context menus appear and how to navigate them.

Pop-up Windows and Menus

How to use pop-up menus for situation-dependent functions.

Phone Applications Overview

Application Tabs and Navigation

How to select content within applications using tabs and navigate.

Telephony Interface and Call States

Telephony Interface Information

Information displayed during calls, ringing, or dialing.

Call State Icons

Defines icons representing different call statuses like active, held, or disconnected.

Phonebook Management

Phonebook Icons and Search

Explains icons and how to search contacts in the phonebook.

Personal Phonebook Usage

Details on using and managing the personal phonebook.

Contact and Directory Management

Contact Details and Management

Information stored for each contact, including multiple numbers and data.

LDAP and System Phonebooks

Accessing and using LDAP and system phonebooks.

Call Lists

Call List Management

How call and dialed numbers are logged and managed.

Call List Entry Details

Viewing Call Log Entry Details

Specific details shown for call log entries, including time and date.

Mailbox and Messaging

Messages and Voicemail

Sending/receiving text messages and accessing voicemail.

Phone Menus and Settings

Service and User Menus

Accessing and using system and personal configuration menus.

Audio Settings

Optimizing volume and ringtone settings for personal preference.

Phone Configuration Options

Configuration and Security

Settings for call forwarding, context menus, and password protection.

Help and Administration

Accessing phone help and administration features.

Basic Call Functions

Answering Calls

Procedures for answering incoming calls via handset or speakerphone.

Basic Call Handling

Headset and Speakerphone Usage

Using headsets and switching to speakerphone mode.

Basic Call Operations

Open Listening and Making Calls

Monitoring calls and initiating calls via off-hook/on-hook dialing.

Basic Call Management

Dialing and Ending Calls

Making calls with headset, DDS keys, and ending calls.

Rejecting Calls

How to decline an incoming call.

Call Consultation and Microphone Control

Microphone Control and Consultation Calls

Muting microphone and initiating consultation calls.

Call Transfer and Callback

Transferring and Using Callbacks

Redirecting calls and requesting callbacks.

Callback Management

Viewing and Deleting Stored Callbacks

Managing saved callback requests.

Enhanced Phone Functions: Answering Calls

Answering Calls with Headset

Answering calls using a connected headset.

Answering Calls for Other Phones

How to answer a call intended for a different phone.

Enhanced Phone Functions: Speakerphone and Entry Phone

Speakerphone and Handsfree Answerback

Using speakerphone and controlling handsfree answerback.

Entrance Phone and Door Opener

Handling entrance phone calls and operating door openers.

Enhanced Phone Functions: Door Opener and Answering Machine

Door Opener Operations

Activating, deactivating, and using the door opener.

Answering Machine Interaction

How to interact with calls from an answering machine.

Enhanced Phone Functions: Making Calls

Redialing and Phonebook Calling

Redialing from call lists and calling contacts from the phonebook.

Enhanced Phone Functions: Contacts and Directories

Group Calls and System Phonebook

Making group calls and using the system phonebook.

Enhanced Phone Functions: Directories and Speed Dial

LDAP Directory and Speed Dialing

Searching LDAP and using system speed-dial numbers.

Enhanced Phone Functions: Speed Dial Configuration

Configuring Speed-Dial Keys

Programming speed-dial numbers to keys.

Enhanced Phone Functions: Team Communication

Speaker Calls and Discreet Calling

Making speaker calls and joining calls discreetly.

Enhanced Phone Functions: Automatic Connections and Trunks

Hotline and Trunk Reservation

Automatic connections and reserving trunks for use.

Enhanced Phone Functions: Station Numbers and Dialing Aid

Station Numbers and Dialing Aid

Assigning station numbers and using dialing aids.

Enhanced Phone Functions: Call Waiting

Handling Second Calls

Managing incoming calls while on an active call.

Enhanced Phone Functions: Call Waiting Control

Managing Second Call Signals

Controlling call waiting signals and camp-on tones.

Enhanced Phone Functions: Call Parking

Parking and Retrieving Calls

Placing calls on hold and picking them up later.

Enhanced Phone Functions: Holding Calls

Placing and Picking Up Held Calls

Putting external calls on hold and retrieving them.

Enhanced Phone Functions: Conferencing

Conducting and Managing Conferences

Setting up, adding/removing parties, and ending conferences.

Enhanced Phone Functions: Conferences and Recording

Leaving Conferences and DTMF Dialing

Exiting conferences and using DTMF signals.

Recording Calls

Recording ongoing calls.

Enhanced Phone Functions: Call Transfer and Trunk Signals

Group Call Transfer and Trunk Flashing

Transferring calls after group announcements and sending trunk signals.

Enhanced Phone Functions: Call Reachability

Call Waiting (Camp-on) and Busy Override

Handling calls when destination is busy and joining ongoing calls.

Enhanced Phone Functions: Night Answer

Using Night Answer Service

Forwarding calls to a night station during off-hours.

Call Forwarding

Active Call Forwarding Indication

How active call forwarding is shown on the display.

Call Forwarding Types and Setup

Overview of Forwarding Types

Lists different types of call forwarding available.

Editing Call Forwarding Instructions

Modifying call forwarding settings.

Call Forwarding Destination Management

Editing Forwarding Destinations

Entering and copying destination numbers for call forwarding.

Call Forwarding Favorites

Saving Favorite Forwarding Destinations

Storing frequently used forwarding destinations.

Call Forwarding Activation Methods

Express Activation for All Calls

Quickly activating forwarding for all incoming calls.

Program/Service Menu Activation

Using the system menu to activate call forwarding.

Call Forwarding Variations

Call Forwarding No Reply (CFNR)

Forwarding calls when there's no answer.

Deactivating Forwarding and Destinations

Removing or deactivating forwarding settings.

Call Forwarding via Carrier Network

Forwarding Multiple Subscriber Numbers (MSN)

Forwarding calls via carrier network for multiple numbers.

Programming Sensor Keys

Configuring Function Keys

Assigning functions to programmable sensor keys.

Sensor Key Programming Overview

Available Functions and LED Indicators

Lists functions for keys and explains LED indicators.

Sensor Key Programming Details

Data I/O Service and Non-LED Functions

Status of application connections and functions without LED support.

Sensor Key Programming: Procedure Keys

Programming Procedure Keys

Saving multi-step procedures to sensor keys.

Sensor Key Programming: Repdial and Speed Dial

Configuring Repdial Keys

Programming keys for redialing numbers.

Configuring Speed Dial Keys

Programming speed-dial numbers to keys.

Sensor Key Programming: Labels and Deletion

Changing Key Labels

Modifying the text displayed on sensor keys.

Deleting Sensor Key Programming

Removing programmed functions from sensor keys.

Phonebooks and Call Lists: Personal Phonebook

Creating and Managing Contacts

Adding contacts and defining default numbers.

Phonebooks and Call Lists: Contact Details

Saving Contact Pictures

Associating images with contact entries.

Editing Contact Data

Editing existing contact information.

Phonebooks and Call Lists: Phonebook Management

Contact Display Format and Deletion

Customizing display format and deleting contacts.

Phonebooks and Call Lists: Group Management

Creating and Adding to Groups

Setting up and managing contact groups.

Phonebooks and Call Lists: Group and Contact Deletion

Deleting Contacts and Groups

Removing contacts from groups and deleting entire groups.

Phonebooks and Call Lists: LDAP Directory

Finding LDAP Entries

Searching for contacts within the LDAP directory.

LDAP Search Results

Interpreting LDAP Search Results

How search results are presented and handled.

Call Lists: Details and Deletion

Viewing and Deleting Call List Entries

Displaying details and removing entries from call lists.

Call Logs to Phonebook Transfer

Copying Call Logs to Personal Phonebook

Transferring call log entries to the personal phonebook.

Displaying and Assigning Call Charges

Displaying Call Charges (Not for U.S.)

Viewing call charges for the current or last call.

Call Charge Assignment

Displaying Charges for Other Phones

Viewing call charges for other phones.

Dialing with Call Charge Assignment

Assigning external calls to projects using account codes.

Privacy and Security Settings

User Password Management

Setting and managing the user password for menu access.

Privacy and Security: Ringer Control

Ringer Cutoff and Tone Deactivation

Activating/deactivating the ringer and silencing the ring tone.

Privacy and Security: Call Privacy

Do Not Disturb and Caller ID Suppression

Blocking calls and hiding caller ID for outgoing calls.

Silent Monitor Function

Silently monitoring ongoing calls.

Privacy and Security: Monitoring and Tracing

Room Monitoring and Call Tracing

Monitoring room audio and identifying anonymous callers.

Privacy and Security: Phone Locking

Preventing Unauthorized Use

Securing the phone against unauthorized access.

Privacy and Security: PIN and Remote Locking

Locking Other Telephones

Locking other phones remotely.

PIN Management

Setting and managing the Personal Identification Number (PIN).

More Functions and Services: Appointments

Appointments and Reminders

Setting timed reminders or appointments and managing them.

More Functions and Services: Messaging

Timed Reminders and Sending Messages

Handling timed reminders and composing text messages.

More Functions and Services: Message Management

Managing Sent and Received Messages

Displaying and deleting sent/received messages.

More Functions and Services: Advisory Messages

Leaving and Deleting Advisory Messages

Leaving and removing messages for internal callers.

More Functions and Services: Call Waiting and Remote Access

Waiting Calls Display and Remote Phone Usage

Viewing waiting calls and using other phones remotely.

More Functions and Services: Number Changes and Fax

Changing Phone Number and Fax/Answering Machine Signals

Moving numbers and handling fax/answering machine signals.

More Functions and Services: Reset and Remote Activation

Resetting Services and Activating Functions Remotely

Resetting phone services and controlling other phones.

System Functions from Outside (DISA)

Accessing System Functions via DISA

Accessing system functions remotely via DISA.

ISDN Functions and Computer Integration

ISDN Functions via Code Dialing

Accessing ISDN functions using codes.

Controlling Connected Computers/Programs

Interfacing with connected computers and systems.

PC Application Communication and Relay Control

CSTA Interface Communication

Interacting with PC applications via CSTA.

Relay and Sensor Control

Managing external relays and phone sensors.

Team Functions: Paging

Paging Persons (Not for U.S.)

Locating people using radio paging equipment.

Team and Executive/Secretary Configuration

Understanding Phone Lines

Distinction between primary, secondary, private, shared, and direct call lines.

Line Seizure

Automatic trunk assignment upon handset lift or trunk key press.

Team and Executive/Secretary Configuration: Trunk Keys

Trunk Key Functionality

Using sensor keys as trunk keys for call management.

Trunk Key LED Displays

Explains LED indicators on trunk keys for line status.

Team and Executive/Secretary Configuration: Trunk Key Operations

Answering, Dialing, and Holding with Trunk Keys

Using trunk keys for calls, holding, and retrieving.

Making Calls on Multiple Lines

Switching between multiple lines for calls.

Team and Executive/Secretary Configuration: Conference Release

MULAP Conference Release Function

Function to allow team members to join conferences.

Team Functions: Direct Station Selection

Direct Station Selection Key Usage

Using sensor keys for direct dialing to team members.

DSS Key LED Indicators

Explains LED indicators for Direct Station Selection keys.

Team Functions: Call Handling and Forwarding

Accepting Team Calls and Forwarding on Trunks

Answering team calls and forwarding calls via trunks.

Team Functions: Trunk Call Forwarding Deactivation

Deactivating Trunk Call Forwarding

Turning off call forwarding for trunks.

Team Functions: Executive Phone Transfer

Transferring Calls Directly to Executive Phone

Transferring calls directly to an executive's phone.

Using Team Functions: Group Calls

Activating/Deactivating Group Calls

Enabling or disabling group call features.

Using Team Functions: Group Audible Tones

Managing Group/Trunk Audible Tones

Controlling audible tones for groups or trunks.

Using Team Functions: Team Call Acceptance and Ringing Groups

Accepting Team Calls and Ringing Groups

Answering calls for team members and managing ringing groups.

Using Team Functions: Uniform Call Distribution (UCD)

UCD Agent Login/Logout

Managing UCD agent status at shift start/end and during the shift.

Using Team Functions: UCD Call Management

Work Time and Night Service for UCD

Managing UCD work time and night service.

Displaying UCD Waiting Calls

Viewing the number of calls in the UCD queue.

Individual Phone Configuration: Display Settings

Adjusting Display Angle and Screensaver

Tilting the display and activating the screensaver.

Individual Phone Configuration: Screensaver Settings

Automatic Screensaver and Fade-in Time

Setting idle time for screensaver and adjusting image transition speed.

Individual Phone Configuration: Display Appearance

Color Scheme Customization

Customizing the appearance of the menu display.

Individual Phone Configuration: Touch Controls

TouchSlider Brightness and TouchGuide Sensitivity

Adjusting TouchSlider brightness and TouchGuide responsiveness.

Individual Phone Configuration: Key Module Contrast

Adjusting OpenStage Key Module Contrast

Adjusting key label contrast for ambient lighting.

Individual Phone Configuration: Audio Settings

Volume Level Adjustment

Setting volume levels for various audio signals and microphones.

Individual Phone Configuration: Room Acoustics

Room Character Configuration

Configuring acoustic settings for different room environments.

Individual Phone Configuration: Headset Settings

Setting Headset Port Usage

Configuring the phone for wired or cordless headsets.

Individual Phone Configuration: Ringtone Settings

Ringtone Selection and Ringer Control

Selecting ringtones and controlling the phone's ringer.

Individual Phone Configuration: Call and Language Settings

Volume During Call and En-bloc Dialing

Adjusting volume during calls and using en-bloc dialing.

System Function Language Selection

Selecting the preferred language for phone system functions.

Bluetooth Configuration: Basic Settings

Bluetooth Setup and Activation

Preparing the phone for Bluetooth connections and enabling the feature.

Bluetooth Configuration: Device Discovery and Linking

Discoverability and Bluetooth Name

Setting phone visibility and assigning a Bluetooth name.

Bluetooth Linking Process

The process of establishing a secure Bluetooth connection.

Bluetooth Configuration: PIN and Device Management

PIN Management and Device Connection

Setting PIN and connecting/disconnecting Bluetooth devices.

Managing Bluetooth Device Lists

Managing linked devices and blocked devices.

Bluetooth Configuration: Scanning and Lists

Scanning for Bluetooth Devices

Scanning for available Bluetooth devices.

Opening Paired/Blacklists

Accessing lists of paired or blocked devices.

Bluetooth Configuration: List Entries

Managing List Entries

Deleting all entries, renaming, or deleting specific devices from lists.

Individual Phone Configuration: Context Menu Settings

Context Menu Auto-Closing

Configuring context menus to close automatically.

Individual Phone Configuration: Display Duration

Setting Automatic Display Duration

Defining how long context menus remain open.

Individual Phone Configuration: Data Reset and Testing

Resetting User Data to Factory Settings

Restoring phone settings to factory defaults.

Phone Functionality Test

Performing a device test to check phone functionality.

Bluetooth Technology Overview

Bluetooth Fundamentals: Discoverability and Linking

Explains Bluetooth basics like discoverability and linking.

Bluetooth: Contact Transfer

Transferring Contacts and Receiving vCards

Moving contacts between devices and importing vCard data.

Bluetooth: Sending Contacts

Sending vCards to Devices

Exporting contact data as vCards to linked or unconnected devices.

Bluetooth: Headset Usage

Connecting and Testing Bluetooth Headsets

Connecting and using approved Bluetooth headsets and testing them.

Data Backup to USB Memory Stick

Backup Scope and USB Connection

Lists data types for backup and how to connect a USB stick.

Data Backup: User Data Backup

Backing Up User Data

Procedures for saving phone settings and data to a USB stick.

Data Backup: Restoring User Data

Selecting and Restoring User Data

Choosing and restoring backups, including all user data.

Data Backup: Restoring Selected Data

Restoring Specific User Data Types

Restoring specific types of data from a backup.

HiPath 4000 Display Differences

Checking and Deleting Backups

Verifying and removing stored backups on the USB stick.

Comparing HiPath 3000 vs. HiPath 4000 Displays

Compares display differences between HiPath 3000 and 4000 systems.

Fixing Problems: Error Messages

Responding to On-Screen Error Messages

Troubleshooting common error messages and their causes/reactions.

Fixing Problems: Troubleshooting and Care

Troubleshooting Common Issues

General troubleshooting tips for common phone issues.

Telephone Care and Maintenance

Guidelines for cleaning and maintaining the telephone.

Display Icons Reference

Application Tab Icons

Icons used in application tabs for navigation.

Status Bar and Message Icons

Icons indicating phone status, messages, and call states.

Phonebook Entry Icons

Icons representing different phone number types in the phonebook.

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