5-8
n
Whirlpool 2014 CABRIO
®
Direct Drive Washer
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Soware Version Display
NOTE: The Soware Version Display mode will me out aer
5–10 minutes of user inacvity and return to standby mode.
Entry Procedure
To enter Soware Version Display, press and hold the 2nd
buon used to acvate the Service Diagnosc mode for 5
seconds. Upon entry, all LEDs on the console will turn o,
then the display will automacally cycle through the following
informaon:
• UI soware revision code (U major revision number, U
minor revision number, U test revision number)
• UI cycle GEE soware revision code (y major revision
number, y minor revision number, y test revision
number)
• UI HW GEE le soware revision code (H major revision
number, H minor revision number, H test revision
number)
• UI touch EEPROM revision code (o major revision
number, o minor revision number, o test revision
number)
• UI touch control soware revision code (t major
revision number, t minor revision number, t test
revision number)
• UI audio soware revision code (A major revision
number, A minor revision number, A test revision
number)
• ACU soware revision code (C major revision number,
C minor revision number, C test revision number)
• ACU GEE le revision code (h major revision number, h
minor revision number, h test revision number)
• MCU soware le revision code (n major revision
number, n minor revision number, n test revision
number)
• Cycle design revision code (d major revision number, d
minor revision number, d test revision number)
Exit Procedure
Pressing the POWER buon will exit Soware Version Display
and return washer to standby mode.
Fault/Error Codes
Refer to Fault/Error Codes chart on pages 5-9 to 5-11.
Fault/Error Code Display Method
Fault codes are displayed by alternately showing F# and E#. All
fault codes have an F# and an E#. The F# indicates the suspect
System/Category. The E# indicates the suspect Component
system.
Up to four Fault/Error codes may be stored. When the oldest
fault code is displayed, addional presses of the 3rd buon
will result in a triple beep, then display of the most recent fault
code. If each press of the 3rd buon results in a triple beep
and the display shows “888”, no saved fault codes are present.
Advancing Through Saved Fault/Error Codes
Procedure for advancing through saved fault codes:
Press and release
the 3rd buon used
to acvate Service
Diagnoscs
beep tone
most recent
fault code is
displayed
Repeat
beep tone
second most
recent fault code is
displayed
Repeat
beep tone
third most recent
fault code is
displayed
Repeat
beep tone
fourth most recent
fault code is
displayed
Repeat
beep tone
back to the most
recent fault code
Clearing Fault Codes
To clear stored fault codes, enter Service Diagnosc mode.
Then press and hold the 3rd buon used to enter Service
Diagnosc mode for 5 seconds. Once the stored fault codes
are successfully erased, the seven segment display will show
“888”.
EXITING SERVICE DIAGNOSTIC MODE
Use either of the two methods below to exit diagnosc mode.
• Pressing and holding the 1st buon used to acvate
the Service Diagnosc mode for 5 seconds.
• Pressing the POWER buon once or twice, depending
on diagnosc procedure.