Whirlpool Cabrio WTW8500DC User Manual

6-14
n
Whirlpool 2014 CABRIO
®
Direct Drive Washer
TESTING
For Service Technician Use Only
TEST #7: Drain & Recirculaon Pump
Perform the following checks if washer does not drain.
IMPORTANT: Drain water from tub before accessing boom of
washer.
1. Check for obstrucons in the usual areas. Clean and then
perform step 2.
2. Check the drain pump (and recirculaon pump, on some
models) and electrical connecons by turning on the
drain pump (and recirculaon pump, on some models)
in Service Load Control Mode on page 5-5. The following
steps assume that this step was unsuccessful.
3. Unplug washer or disconnect power.
4. Remove console to access main control.
5. Visually check that the J4 connector is inserted all the way
into the main control.
¾ If visual check passes, go to step 6.
¾ If connector is not inserted properly, reconnect J4 and
repeat step 2.
6. Remove connector J4 from main control. With an
ohmmeter, verify resistance values shown below across
the following J4 connector pinouts:
Component J4 Connector Pinout Correct Resistance
Drain Pump J4, 1 & 3 12-15 W
Recirc. Pump* J4, 1 & 5 26-32 W
*on some models
¾ If values are open or out of range, go to step 7.
¾ If values are correct, go to step 11.
7. Tilt washer back to access drain pump (and recirculaon
pump, on some models). Verify pump is free from
obstrucons.
8. Visually check the electrical connecons at the drain
pump (and, on some models, the recirculaon pump).
¾ If visual check passes, go to step 9.
¾ If connecons are loose, reconnect the electrical
connecons and repeat step 2.
9. With an ohmmeter, check harness for connuity between
the drain pump (and recirculaon pump, on some models)
and main control.
See chart below.
Main Control to Drain Pump (and Recirculaon Pump)
Drain Pump Pin 1 to Main Control J4-1 (White Wire)
Drain Pump Pin 2 to Main Control J4-3 (Blue Wire)
Recirc. Pump* Pin 1 to Main Control J4-1 (White Wire)
Recirc. Pump* Pin 2 to Main Control J4-5 (Lt Blue Wire)
*on some models
¾ If there is connuity, go to step 10.
¾ If there is no connuity, replace the lower washer
harness and repeat step 2.
10. With an ohmmeter, measure the resistance across the two
pump terminals. Resistance should be as shown in the
chart below:
Component Correct Resistance
Drain Pump 12-15 W
Recirculaon Pump* 26-32 W
*on some models
¾ If values are open or out of range, replace the pump
motor.
¾ If the resistance at the pump motor is correct, go to
step 11.
11. If the preceding steps did not correct the drain problem,
replace the main control.
a. Unplug washer or disconnect power.
b. Replace the main control.
c. Reassemble all parts and panels.
d. Plug in washer or reconnect power. Perform Service
Diagnoscs to verify repair.
L1
MAIN BOARD
N
12-15 Ω
DRAIN PUMP
P
DRAIN/RECIRCULATION PUMP
J4-1
J12-3
BK
W
MAIN BOARD
PUMP
RELAYS
J12-1
J4-3
J4-5
P
RECIRCULATION PUMP
BU
LBU
W
W
W
A
BA
B
26-32 Ω
DRAIN & RECIRCULATION PUMPS
Figure 1
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.

Whirlpool Cabrio WTW8500DC Specifications

General

Style	Top-Loading
Color	Chrome Shadow
Washer Capacity	5.3 cu ft
Dryer Capactity	-
Max Spin Speed	850 RPM
Spin Speeds	2
Spin Class	D
Number of Cycles	26
Cycle Selections	Drain & Spin
Wash	Towels
Options	Clean Water
No spin and No heat	Extra Rinse
Hours	Delay Wash
Noise level	-
Temperature Selections	-
Cold)	Eco Warm
Internal Heater	yes
Delay Start / End	yes
Cycle Signal	yes
Steam	yes
Dispenser	single load
Energy Class	-
Annual Energy Consumption	196 kWh
Annual Water Consumption	-
Water Consumption Per Cycle	-
Voltage	120 V
Frequency	-
Current	15 A
Temperature Settings	5
Soil Levels	light, medium, normal, heavy
Smart Home	no

Weight and Dimensions

Depth	27-7/8 in
Height	42-1/8 in
Width	27-5/8 in
Net Weight	160 lb