EN-166
● The touch button does not respond.
● No sound is produced when the keyboard keys are pressed.
● The pitch sounds wrong.
Troubleshooting
Reason: a. The buttons were touched with a fingernail or stylus.
The button was touched by a user wearing a glove that is not suitable for use with
touch buttons.
b. The sensitivity of the touch buttons is set too low.
Solution: a. Touch the buttons firmly with bare fingers.
b. Change the sensitivity setting of the touch buttons. See “Setting the Sensitivity of
the Touch Buttons and Touch Ring” (page EN-26).
Reason: a. The volume has been turned down with the volume knob.
b. Headphones are connected. A headphone conversion plug has been left in the
PHONES jack.
c. “Speaker Out” (page EN-20) is set to “Off”.
d. Local control setting is off.
e. The position of the expression pedal connected to the Digital Piano is at the position
where it stops when depressed toward the heel (the minimum value).
Solution: a. Turn the volume knob.
b. Unplug the headphones or conversion plug from the PHONES jack.
c. Set “Speaker Out” to “Auto” or “On”.
d. Turn on the Local Control (page EN-148) setting.
e. If the “Expression” or “Master Vol” function is assigned to the expression pedal,
sound will not be produced when the pedal is in the minimum value heel position.
Press the pedal down toward the toe to increase the volume.
Reason: a. The keyboard transpose setting has been changed from its initial value.
b. The master tuning setting is set to a frequency other than 440.0 Hz.
c. Octave Shift is enabled.
d. The Scale Tuning is set to something other than equal temperament.
e. The pitch bend wheel is not centered.
Solution: a. Reset transpose (page EN-130) to its initial value or turn the power off and then on
again.
b. Set tuning (page EN-130) to 440.0 Hz. Or turn the power off and then on again.
c. Set octave shift (page EN-132) to “0”.
d. Set the Scale Tuning (page EN-133) to “equal temperament”.
e. Make sure nothing is touching the pitch bend wheel.
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