Troubleshooting
Setup Problems Scanning Problems
Error Messages Faxing Problems
Clearing Paper Jams Networking Problems
Avoiding Jams and Misfeeds Memory Card Problems
Paper Problems Improving Print Quality
Printing Problems General Guidelines for Selecting or Loading Print Media
Copying Problems Removing and Reinstalling Software
If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a
computer.
For more help and to check the latest information on troubleshooting your printer, open the Dell Service Center from the
printer driver or visit
http://support.dell.com/support.
Setup Problems
Computer Problems
Verify that your printer is compatible with your computer.
The printer supports Ubuntu Linux, Debian GNU/Linux, openSUSE Linux, Windows Vista™, Windows
®
XP, and Windows
2000 only.
NOTE: Linux operating system is only available in web pack.
NOTE: Windows ME, Windows 98, and Windows 95 are not supported by this printer.
Ensure that you have turned on both your printer and your computer.
Check the USB cable.
Ensure that the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart
the computer.
If the software installation screen does not appear automatically, install the software manually.
1. Insert the Drivers and Utilities CD.
2. In Windows Vista, click
® Computer.
In Windows XP, click Start® My Computer.
In Windows 2000, double-click My Computer from your desktop.
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