GE Venue Go Service Manual

D
IRECTION 5813707-100, REVISION 2 VENUE™ SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-3
PRELIMINARY
Section 7-3
Gathering Troubleshooting Data
7-3-1 Purpose of this Section
Trouble images and system data (logs) can be acquired at the device or through remote diagnostics
(InSite). These data can be used to perform service at the device, or can be sent back to the
manufacturer for analysis.
7-3-2 Running System Diagnostics
1) Boot the system into the application screen.
2) On the Home screen tap: Settings >> Service >>Diag.
7-3-3 Collect Vital System Information
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
Product Name = Venue Go™
Tap Settings ->Config -> About screen.
• Applications Software
- Application Software revision
- Software medium’s part number

GE Venue Go Specifications

General

Brand	GE
Model	Venue Go
Category	Medical Equipment
Language	English

Summary

Chapter 1 Introduction

Section 1-3 Important Conventions

Section 1-4 Safety Considerations

Details crucial safety precautions for human, mechanical, electrical, and battery safety.

Section 1-5 Dangerous Procedure Warnings

Highlights warnings for potentially dangerous procedures and equipment modifications.

Section 1-6 Lockout/Tagout (LOTO) Requirements

Details the mandatory Lockout/Tagout procedures for energy control during servicing.

Chapter 2 Site Preparations

Section 2-2 Console Requirements

Section 2-3 Facility Needs

Specifies mandatory and recommended facility requirements for installation.

Chapter 3 System Setup

Section 3-3 Receiving and Unpacking the Equipment

Section 3-4 Preparing for Setup

Covers verifying order, physical inspection, and component inspection before setup.

Section 3-6 Configuration

Provides steps for configuring the Venue Go™ system via the EZ Configuration Wizard.

Section 3-8 Connectivity Setup

Details TCP/IP, DICOM, and wireless network connection setup procedures.

Chapter 4 General Procedures and Functional Checks

Section 4-2 General Procedures

Covers common procedures like power on/off, logging on, and data management.

Section 4-3 Functional and Safety Checks

Details functional and safety checks, including ground continuity and image quality tests.

Chapter 5 Venue Go™ Components and Function (Theory)

Section 5-3 Venue Go™ System Design

Section 5-4 Venue Go™ Back End (C-BEB)

Details the function and interfaces of the Venue Go™ Back End board.

Section 5-5 Compact Front End Board (C-FEB)

Explains the general information and interfaces of the Compact Front End Board.

Section 5-9 System Monitoring

Section 5-14 InSite ExC

Chapter 7 Diagnostics/Troubleshooting

Section 7-2 Service Safety Considerations

Highlights safety precautions for handling, testing, and adjusting the equipment.

Section 7-3 Gathering Troubleshooting Data

Describes how to acquire trouble images and system logs for service analysis.

Section 7-4 Noise Troubleshooting

Provides procedures and hints for troubleshooting noise issues in the ultrasound system.

Chapter 8 Replacement Procedures

Section 8-2 Internal Parts- Replacement Procedures

Details procedures for replacing internal components of the Venue Go™ system.

Section 8-3 Software Loading Procedures

Covers procedures for installing, updating, reloading, and recovering Venue Go™ software.

Section 8-4 Functional Checks to be Performed after Replacement Procedures

Lists functional checks required after replacement procedures for various parts.

Chapter 10 Care and Maintenance

Section 10-2 Warnings

Lists important safety warnings related to system care and maintenance procedures.

Section 10-4 Tools Required

Section 10-5 System Maintenance

Section 10-6 Probe Maintenance

Section 10-7 Electrical Safety Tests

Outlines electrical safety tests, including outlet and grounding continuity checks.