Honeywell PX940 User Manual

PX940 User Guide 65
Verifier Error Alerts and Solutions
Troubleshoot Printer Problems and Find Solutions
Use this section to find possible solutions to printer problems.
Print Problems
Error Alert Solution
Verifier Power Failed Set the Verifier Settings to READ/NO READ or ISO 15415/15416
Calibration Failed Clean the verifier glass.
Make sure that the calibration card is aligned correctly to the tear bar.
Check the condition of the calibration card.
Front Arm Lifted Lower Front Arm
Verification Failed Check the quality of the printed label
Clean the verifier glass
Calibrate the verifier
Verifier Calibration
Required
Calibrate the Verifier using the calibration card
Verifier Hardware
Error
Contact support at www.support.honeywell.aidc.com
Unsupported
Barcode
No impact on the label verification status. The unsupported barcode will be
ignored
Verifier Calibration
Expired
Recalibrate the verifier to make sure the ANSI grading conforms to the
standard.
Feed Card Failed Check whether the calibration card is feeding out correctly.
Color Out of Range Replace the calibration card
Aperture Failed Contact support at wwww.support.honeywell.aidc.com
LED Calibration
Failed
Check the condition of the calibration card. Align the calibration card with
the tear bar. If the problem persists, contact support at
www.support.honeywell.aidc.com
Problem Possible Solution
The printout is weak Try these possible solutions in order:
• Make sure that your media > print quality setting is
appropriate for the type of media you are using.
• The contrast may be too low. Increase the contrast.
• The printhead pressure may be too low. Increase the
printhead pressure.
• Replace the printhead.
The printout is weaker on one
side
Adjust the printhead balance.

Honeywell PX940 Specifications

General

Ethernet LAN	Yes
USB 2.0 ports quantity	2
Connectivity technology	Wired & Wireless
Flash memory	256 MB
Internal memory	1024 MB
Page description languages	DP, DPL, XML, ZPL II, IPL
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	20 - 85 %
Cables included	AC
Color	No
Print technology	Direct thermal / Thermal transfer
Maximum resolution	203 x 203 DPI
Minimum print length	4800 mm
Maximum printing width	108 mm
Ribbon width	110 mm
Core diameter	25 mm
Ribbon length	450 m
Maximum roll diameter	80 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Display	LCD
Product color	Black
Display diagonal	3.5 \
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	506 mm
Width	261 mm
Height	398.7 mm
Weight	23000 g