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5 Diagnostics And
Troubleshooting
Printer Tests
A sequence of automatic tests is performed during printer power-up. If any
faults are detected at that time, a fault message will display.
Before setting the printer for online operation, run the Test Print program. The
Test Print program has a number of tests which allow you to check for proper
printer operation and print quality.
You can enable the Test Print program from the TEST PRINT key or the
DIAGNOSTICS menu. For more information, see page 249.
NOTE: Before attempting to print test labels, you must set up the printer for
the type of media installed. See the MEDIA CONTROL menu on
page 125 for more information.
Troubleshooting Common Situations
Occasionally, situations occur that require some troubleshooting skill.
Possible problem situations and potential solutions are listed in this section.
While not every conceivable situation is addressed here, you may find some
of these tips helpful. Contact a qualified service technician for problems that
persist or are not covered in this section.
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