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S85 pSeries 680
IBM S85 pSeries 680 User Manual
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xviii
Service
Guide
19
21
Table of Contents
Default Chapter
5
Table of Contents
5
Rack Safety Instructions
15
Safety Notices
15
Electrical Safety
17
Laser Safety Information
18
Data Integrity and Verification
19
About this Book
21
Iso 9000
21
Online Publications
21
Related Publications
21
Trademarks
22
Chapter 1. Reference Information
23
Models S80 and S85 Overview
23
Models S80 and S85 Data Flow
24
Powering the System on and off
25
Console Strategy
25
Power-On Self-Test
26
POST Indicators
26
POST Keys
26
Numerical 1 Key
27
Numerical 5 Key
27
Numerical 6 Key
27
Numerical 8 Key
27
Models S80 and S85 Locations
28
System and I/O Rack Configurations
29
Basic Configuration with H50 and H70 Sharing the I/O Rack
32
System with Two I/O Drawers and H50 and H70 Sharing the I/O Rack
34
System with One I/O Drawer, and Two H50 and H70S Sharing the I/O Rack
36
System Rack Locations
38
System Rack Locations Front
39
System Rack Locations Rear
40
I/O Rack Front Locations
41
I/O Rack Rear Locations
42
I/O Drawer Locations
43
10 EIA-Unit I/O Drawer Front View
43
10 EIA-Unit I/O Drawer Rear View
44
10 EIA-Unit I/O Drawer I/O Board Locations
46
Service Processor Card Locations
47
Fan Monitor Control (FMC) Card Locations (10 EIA-Unit I/O Drawer)
48
Power Distribution Board Locations
48
System Memory
49
Memory Locations and Ordering Rules
49
System Rack Operator Panel
51
I/O Drawer Indicator Panel
52
10 EIA-Unit I/O Drawer Indicator Panel
52
Cabling the System Rack and I/O Rack
53
Connecting JTAG and Operator Panel Cables
54
Connecting RIO and SPCN Cables
54
Spcn Cabling
58
Models S80 and S85 Power Overview
60
System Rack Power
60
I/O Rack Power
60
Models S80 and S85 Cabling
62
I/O Drawer Cabling
63
SCSI Ids and Bay Locations
64
Location Codes
66
Physical Location Codes
66
Location Code Format
66
AIX Location Codes
67
AIX and Physical Location Code Reference Tables
70
System Rack
70
I/O Drawer 0 Locations
75
I/O Drawer 1 Locations
79
I/O Drawer 2 Locations
82
I/O Drawer 3 Locations
85
SCSI Device Locations
88
Specifications
89
Models S80 and S85 System Rack
89
Noise Emission Notes
93
External AC Power Cables
93
Service Inspection Guide
94
Chapter 2. Introduction to Diagnostics
95
Maintenance Analysis Procedures (Maps)
95
Error Codes
96
Displaying and Using Srcs
96
IPL Checkpoints and Error Codes
97
FRU Isolation
97
Electronic Service Agent
98
Using the Service Processor and Electronic Service Agent
98
Chapter 3. Maintenance Analysis Procedures (Maps)
101
Entry MAP
101
Quick Entry MAP
102
Quick Entry MAP Table of Contents
102
MAP 1020: Problem Determination
106
Purpose of this MAP
106
Step 1020-1
107
Step 1020-2
108
Step 1020-3
109
Step 1020-4
109
MAP 1520: Power
110
Cannot Power on System Rack (no Error Code)
112
Cannot Power on I/O Rack (no Error Code)
117
I/O Rack Becomes Powered On, but a Rack-Mounted Unit Does Not Become Powered on
119
System Rack, I/O Rack, or Rack-Mounted Unit Cannot be Powered off
122
The SRC Table Directed You here and the SRC Is 1Xxx1200
124
The SRC Table Directed You here and the SRC Is 1Xxx120Y or 1Xxx140Y
127
Regulator Problem Isolation
132
Power Good Problem Isolation
134
AC Box Problem Isolation
136
MAP 1540: Minimum Configuration
139
Step 1540-1
140
Step 1540-2
140
Step 1540-3
141
Step 1540-4
142
Step 1540-5
142
Step 1540-6
142
Step 1540-7
143
Step 1540-8
143
Step 1540-9
144
Step 1540-10
144
Step 1540-11
145
Step 1540-12
145
Step 1540-13
146
Step 1540-14
146
Step 1540-15
146
Step 1540-16
146
Step 1540-17
147
Step 1540-18
147
Step 1540-19
147
Step 1540-20
148
Step 1540-21
148
Step 1540-23
150
Step 1540-24
150
Step 1540-25
150
Step 1540-26
150
Step 1540-26A
151
Step 1540-27
151
Step 1540-28
151
Step 1540-29
151
Step 1540-30
151
Step 1540-31
151
Step 1540-32
152
Step 1540-33
152
Step 1540-34
152
Step 1540-35
153
Step 1540-36
153
Step 1540-37
153
Step 1540-38
154
Step 1540-39
154
Step 1540-40
155
Chapter 4. Checkpoints
157
IPL Flow
157
System Processor Checkpoints
160
Service Processor Checkpoints
162
Firmware Checkpoints
164
Boot Problems
177
Chapter 5. Error Code to FRU Index
179
Firmware/Post Error Codes
181
Service Processor Error Codes
197
Unit Reference Codes
207
(0000) Operator Panel Reference Codes
209
(1Xxx) System Power Control Network (SPCN) Reference Codes
211
(A1Xx, B1Xx) Service Processor Reference Codes
238
(B006) Common Firmware Reference Codes
240
Processor Reference Codes
242
(B4Xx) System Processor Reference Codes
242
Bus SRN to FRU Reference Table
462
Chapter 6. Loading the System Diagnostics in Service Mode
467
Default Boot List and Service Mode Bootlist
468
Chapter 7. Service Processor Menus
469
Service Processor Menus
470
Accessing Service Processor Menus Locally
470
Accessing the Service Processor Menus Remotely
470
Saving and Restoring Service Processor Settings
471
Returning to Service Processor Menus
471
Menu Inactivity
471
General User Menus
472
Privileged User Menus
473
Main Menu
473
Service Processor Setup Menu
475
Passwords
475
System Power Control Menu
478
System Information Menu
479
Language Selection Menu
481
Call-In/Call-Out Setup Menu
482
Modem Configuration Menu
483
Serial Port Selection Menu
484
Serial Port Speed Setup Menu
484
Telephone Number Setup Menu
485
Call-Out Policy Setup Menu
486
Customer Account Setup Menu
487
Reboot/Restart Policy Setup Menu
488
Boot Mode Menu
489
Service Processor Procedures in Service Mode
490
Service Processor Functions
491
System Power-On Methods
492
Service Processor Call-In Security
493
Service Processor Reboot/Restart Recovery
493
Boot (Ipl) Speed
493
Failure During Boot Process
493
Failure During Normal System Operation
493
Service Processor Reboot/Restart Policy Controls
494
Configuring and Deconfiguring Processors
495
Processor Deconfiguration During Boot
495
Service Processor System Monitoring - Surveillance
496
System Firmware Surveillance
496
Operating System Surveillance
496
Call-Out (Call-Home)
497
Console Mirroring
498
System Configuration
498
Service Processor Error Logs
498
System POST Errors
499
LCD Progress Indicator Log
500
Chapter 8. System Management Services
501
Text-Based System Management Services
501
Password Utilities
502
Display Error Log
503
Remote Initial Program Load Setup
504
Adapter Parameters
505
SCSI Utilities
507
Select Console
507
Multiboot
508
Select Boot Devices
509
Display Current Settings
509
Select Language
511
Exiting System Management Services
511
Chapter 9. Removal and Replacement Procedures
513
Handling Static-Sensitive Devices
513
Powering off and Powering on the System
514
Powering off the System
514
Powering on the System
515
Hot-Swappable Frus
515
System Rack Removal and Replacement Procedures
515
Fast Power up Feature
516
Hot-Swappable Front Blowers
517
Ac Box
517
Hot-Swappable Rear Blowers
518
Operator Panel
519
Operator Panel Battery
520
Operator Panel Cable (Op-Panel to Sp Cable)
521
Hot-Swappable Bulk Power Supply
522
Bulk Power Subframe
523
Programmable Power Regulators
524
Spcn Card
524
System Backplane Assembly
525
Rear Cage
527
Dual Line Cord
527
Replacement
528
I/O Rack Removal and Replacement Procedures
529
Front Door
529
Installing a 10 Eia-Unit I/O Drawer into an I/O Rack
529
Install the 10 EIA-Unit I/O Drawer
532
Service Position
534
Operating Position
534
EIA-Unit I/O Drawer Removal and Replacement Procedures
535
I/O Tray
535
Hot-Swappable Blower Assembly
536
Power Supply Test Switch Procedure
537
Hot-Swappable Power Supplies and Power Supply Fan Assemblies
538
Fan Monitor Control (FMC) Card
540
Power Distribution Board Assembly
541
Media Devices (CD-Rom Drive, Tape Drive, Diskette Drive)
542
Hot-Swappable Disk Drives
543
SCSI Backplane
549
Drawer Indicator Panel Assembly
551
Service Processor Card
552
Adapters
554
I/O Planar
554
Bulkhead Card
555
Chapter 10. Models S80 and S85 Parts
557
Part-Name to Part-Number Index
558
System Rack Parts
562
Front, Rear, and Top Covers
562
Internal Shields (Front and Rear)
564
Operator Panel, Brackets, and Covers (Front View)
566
Operator Panel Assembly
568
Bulk Power Supplies and Front Blowers (Front View)
570
Ac Box Assembly and Rear Blowers (Rear View)
572
Front Electronics Cage and System Backplane Assembly
574
Rear Electronics Cage
576
Electronic Cards
578
Power Subframe (Rear View, 1 Of)
580
Power Subframe (Rear View, 2 Of)
582
Power Subframe (3 Of)
584
I/O Drawer Parts
586
Eia Unit I/O Drawer Parts
586
EIA-Unit I/O Drawer Power Cables
588
I/O Planar to Bulkhead Cabling 10 EIA-Unit Drawers
590
SCSI Signal Cabling 10 EIA-Unit I/O Drawer
592
I/O Rack Parts
594
I/O Rack Covers
594
I/O Rack Labels
596
Rails and Front Bezels
598
Power Distribution Bus
600
Leveling Feet and Bolt down Hardware
602
Accessory Electrical Outlet Mounting Plates
604
Accessories
606
Power Cables
606
Keyboards and Mouse
608
Keyboards and Mouse (Black)
610
Appendix A. Environmental Notices
613
Product Recycling and Disposal
613
Environmental Design
613
Unit Emissions
613
Appendix B. Notices
615
Appendix C. Operator Panel Function Codes
617
Function Code Table
618
Operator Panel Function Code Descriptions
620
Values for Ipl Types and Speeds
620
Function 01 - Display Selected IPL Type, Mode and Speed
621
Function 02 - Select Ipl Type, Mode and Speed
621
Function 03 - Start IPL
622
Function 04 - Lamp Test
622
Function 05 - Spcn (System Power Control Network) Informational Src
622
Function 07 - Restore System Power and Perform Concurrent Maintenance Repair
623
Function 08 - Fast Power off
625
Functions 09 to 10 - Reserved
625
Functions 11 to 19 - System Reference Code
625
Extended Operator Panel Functions
626
Function 22 - Aix Storage Dump
626
Functions 25 and 26 - Switches 1 and
626
Restricted Panel Functions
626
Using Subfunctions
627
Function 50 - System Processor Stop
627
Function 51 - System Processor Status
627
Function 52 - System Processor Start
627
Function 53 - Path Switch
627
Low-Level Debug (LLD) Panel Functions
628
Function 55 - Display Service Processor Log Buffer Type B
628
Function 56 - Display Service Processor Code Area Type B
628
Function 58 - Display Ipl Parameter Area
628
Function 62 - Display Service Processor Control Storage
629
Function 63 - System Status Src Trace
629
Function 64 - Diagnostic Status Src Trace
629
Appendix D. Service Processor Setup and Test
631
Service Processor Setup Checklist
631
Testing the Service Processor Setup
632
Serial Port Configuration
633
Appendix E. System Vital Product Data
635
Appendix F. Firmware Update Procedures
637
Determining the Firmware Levels
637
Obtaining the Firmware Update Package
638
Downloading Firmware Updates
639
Appendix G. Modem Configurations
641
Sample Modem Configuration Files
641
Generic Modem Configuration Files
641
Specfic Modem Configuration Files
641
Configuration File Selection
641
Examples for Using the Generic Sample Modem Configuration Files
643
Customizing the Modem Configuration Files
643
Ibm 7852-400 Dip Switch Settings
643
Terminal Emulators
644
Recovery Procedures
644
Seamless Transfer of a Modem Session
645
Recovery Strategy
646
Prevention Strategy
646
Modem Configuration Samples
646
Sample File Modem_Z.cfg
646
Sample File Modem_Z0.Cfg
649
Sample File Modem_F.cfg
651
Sample File Modem_F0.Cfg
654
Sample File Modem_F1.Cfg
656
Sample File Modem_M0.Cfg
659
Sample File Modem_M1.Cfg
661
Appendix H. Interpreting Firmware Error Codes
665
Appendix I. High-Availability Cabling
671
Base HA - S80 or S85 Advanced Cluster Server System Cabling
673
Cabling for System Consoles and Cluster Administration Workstations
673
Ha Cluster Server with Ascii System Console
673
HA Cluster Server with Graphical System Console
675
HA Cluster Server Graphical Cluster Administration Workstation
676
Base Ha Heartbeat Connections
676
SSA Cabling Connections
678
Ssa from Cluster Servers to Double Looped
678
Base HA Cluster Server AC Power Connections
679
4
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IBM S85 pSeries 680 Specifications
General
Category
Server
RAM
Up to 256 GB
Operating System
AIX
Form Factor
Rack-mounted
Model
IBM S85 pSeries 680
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