Returning the QFX5200 Chassis or Components
IN THIS SECTION
Locang the Serial Number on a QFX5200 Device or Component | 159
How to Return a Hardware Component to Juniper Networks, Inc. | 163
Guidelines for Packing Hardware Components for Shipment | 164
Packing a QFX5200 Device or Component for Shipping | 165
Locang
the Serial Number on a QFX5200 Device or Component
IN THIS SECTION
Lisng the Chassis and Component Details Using the CLI | 160
Locang the Chassis Serial Number ID Label on a QFX5200 | 163
Locang the Serial Number ID Labels on FRU Components | 163
If you are returning a switch or component to Juniper Networks for repair or replacement, you must
locate the serial number of the switch or component. You must provide the serial number to the Juniper
Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials
Authorizaon (RMA).
If the switch is operaonal and you can access the command-line interface (CLI), you can list serial
numbers for the switch and for some components with a CLI command. If you do not have access to the
CLI or if the serial number for the component does not appear in the command output, you can locate
the serial number ID label on the switch or component.
NOTE: If you want to nd the serial number ID label on a component, you need to remove the
component from the switch chassis, for which you must have the required parts and tools
available.
159