Juniper QFX5200 User Manual

NOTE: Do not return any component to Juniper Networks, Inc. unless you have rst obtained an
RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer by collect freight.
For more informaon about return and repair policies, see the customer support webpage at hps://
support.juniper.net/support/.
For product problems or technical support issues, contact the Juniper Networks Technical Assistance
Center (JTAC) by using the Service Request Manager link at hps://support.juniper.net/support/ or at
1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).
To return a defecve hardware component:
1. Determine the part number and serial number of the defecve component.
2. Obtain an RMA number from the Juniper Networks Technical Assistance Center (JTAC). You can send
e-mail or telephone as described above.
3. Provide the following informaon in your e-mail message or during the telephone call:
• Part number and serial number of component
• Your name, organizaon name, telephone number, and fax number
• Descripon of the failure
4. The support representave validates your request and issues an RMA number for return of the
component.
5. Pack the component for shipment.
Guidelines for Packing Hardware Components for Shipment
To pack and ship individual components:
• When you return components, make sure that they are adequately protected with packing materials
and packed so that the pieces are prevented from moving around inside the carton.
• Use the original shipping materials if they are available.
• Place individual components in anstac bags.
• Write the RMA number on the exterior of the box to ensure proper tracking.
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Juniper QFX5200 Specifications

General

Brand	Juniper
Model	QFX5200
Category	Switch
Language	English