Sony HVO-500MD Instruction Manual

85
Troubleshooting
Chapter 6 Miscellaneous
Troubleshooting
Be sure to check the following if a problem occurs. If the
problem persists, contact your local Sony representative.
Symptom Cause and solution
The unit does not
turn on when the
1 (on/standby)
switch is pressed.
• The power cord is not connected.
tMake sure that the cord is
connected to the power outlet and
that the AC adapter and DC power
cord are properly connected.
The buttons on the
unit do not function.
Recording,
playback, and other
operations do not
function properly.
• Static electricity can have adverse
effects on the functioning of the unit.
tTurn off the 1 (on/standby) switch
on front panel, disconnect the AC
adapter and DC power cord, and
then wait a moment before
reconnecting the AC adapter and
DC power cord and turning on the
unit.
The disc tray does
not open when the
Z EJECT button is
pressed.
The disc tray may take a few seconds
to open after you record or edit data
on the disc. This is because the unit is
adding certain required information
onto the disc. It is not a malfunction.
The unit turns on,
but images do not
appear or are
distorted.
• The connection cables are
disconnected from the input and
output connectors on the rear panel
of the unit.
tMake sure that the cables are
connected properly (page 17).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 17).
• The connection cables are
damaged.
tCheck the cables.
There is no audio,
or the audio is
noisy.
• The connection cables are
disconnected from the input and
output connectors on the rear panel
of the unit.
tMake sure that the cables are
connected properly (page 17).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 17).
• The connection cables are
damaged.
tCheck the cables.
• The unit is in fast playback or fast
reverse playback mode.
tPress the B PLAY button
(page 16).
The unit cannot
record data.
• You are using write-protected
media.
tUse media on which data can be
recorded.
• The remaining storage capacity on
the media is insufficient.
tReplace the media.
• You are using an unsupported DVD
disc.
tUse a DVD disc that is compatible
with the unit (page 27).
The image freezes
and audio is cut for
brief (about one
second) moments
during playback.
This unit stops playback between
titles, and resumes playback after
about one second. This is not a
malfunction.
Data on the disc is
damaged.
Contact your local Sony
representative.
Symptom Cause and solution

Sony HVO-500MD Specifications

General

Display	LCD
Product color	White
LED indicators	Yes
Playback resolutions supported	1280 x 720
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
HDD capacity	500 GB
BNC input ports	1
USB 2.0 ports quantity	4
Optical drive included	No

Weight and Dimensions

Weight	2900 g
Dimensions (WxDxH)	212 x 290 x 105.5 mm