TekScope recovery report utility
The TekScope Recovery Report Utility is designed to gather logs and other files that may contain data useful to Tektronix in the
diagnosis of TekScope Errors, and it creates a .zip file on the desktop to hold all of the gathered data. This compressed file is
easily copied from the desktop to a removable flash drive, or the file can be sent to Tektronix as an email attachment.
If you contact Tektronix for help in diagnosing TekScope Errors, you may be asked to run this utility and supply Tektronix with
the .zip file.
NOTE. The utility will erase temporary data created under the account of the user that runs the utility. This allows TekScope to
generate fresh files the next time it starts.
Finding the utility. A link to the utility can be found under the Start\All Programs\Tektronix\TekScope\ directory.
Running the utility. Click on the utility link.
If TekScope is running when the utility is invoked, the utility will warn the user that TekScope must be stopped. This is necessary
to allow the utility to access some of the files. The utility will automatically stop TekScope after it queries the serial number of the
instrument. Click Yes to allow the utility to stop TekScope and collect files for the report.
If TekScope is not running, the recovery utility will still run and will collect files for the report.
About Tektronix oscilloscopes
DPO70000SX, MSO/DPO70000DX, MSO/DPO70000C, DPO7000C, and MSO/DPO5000B Series 17
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