09/2007
2-15
Phaser 8860/8860MFP Service Manual
6,0xx.4x, 6,0xx.6x
Error Messages and Codes
Initial Issue
6,0xx.4x X-Axis Fault
An X-Axis drive error has occurred. The following troubleshooting procedure applies to this
error:
Initial Actions
• Check for Ink build-up or other obstructions around the Printhead.
• Check the Printhead power (P/J4) connection and related wiring.
• Verify the Printhead travels smoothly from left to right.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
6,0xx.6x X-Axis Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
X-Axis Motor Error
6,000.41 X-Axis Motor current error.
Table 1 6,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
X-Axis Motor, PL 4.0 Right Side Harness / I/O Control - Figure 10
Electronics Module, PL 5.0 Right Side Wire Routing (2/2) - Figure 3
Table 2 Process Control Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check the X-Axis Motor wiring.
Is the wiring faulty?
Replace the wiring. Go to Step 2.
2 Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Motor
test.
Did the test pass?
Replace the X-Axis
Motor (REP 4.0.5).
Replace the Elec-
tronics Module (REP
5.0.5).
X-Axis Program Faults
6,001.64 The X-Axis task received an unexpected message.
6,002.65 Attempt to home X-Axis drive from wrong state.
6,008.62 Attempt to use X-Axis drive without initialization.
6,011.65 Attempt to service X-Axis drive in wrong state.
6,013.67 Unknown X-Axis program fault.
6,017.62 Attempt to drive X-Axis using wrong server.
6,018.63 Attempt to move with the X-Axis not initialized.
6,019.64 Attempt to move with the X-Axis not at home position.
6,023.68 Could not allocate memory for X-Axis parameters.
6,025.66 Attempt to home the X-Axis drive without initialization.
6,032.68 Unrecognized X-Axis motion.
6,033.60 Could not allocate memory for X-Axis move parameters.
Table 1 6,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.
To Next Page
Loading...
Need help?
General
