09/2007
2-25
Phaser 8860/8860MFP Service Manual
11,100.60, 11,300.6x
Error Messages and Codes
Initial Issue
11,100.60 Electronics Module Temperature Fault
The root problem for this error is temperature sensitivity with the power supply’s opto-isolator
chips. The following troubleshooting procedure applies to this error:
Initial Actions
• Check the ambient room temperature.
• Check for obstructions in the Air Vents. If obstructions are cleared, allow time for the sys-
tem to cool.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
11,300.6x EMC Motor Control Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Program Faults
11,100.60 The system reports an overheat condition.
Table 1 11,100.60 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0 Electronics Module Power - Figure 9
Electronics Module Fan, PL 4.0 Left Side Harness (2/2) - Figure 7
Table 2 Temperature Fault 11,100.60 Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check that the air ducts are free of
obstructions and the fans are operating
correctly.
Are the fans operating correctly?
Replace the Elec-
tronics Module (REP
5.0.5).
Replace the defec-
tive fan.
Program Faults
11,300.6x Motor told to move too late..
Table 1 11,300.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0 Electronics Module Power - Figure 9
Table 2 12,000.60 Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Replace the Elec-
tronics Module (REP
5.0.5).
Reconnect the sys-
tem grounds.